Human Resources Assistant

McLaren Health Care•Bay City, MI

About The Position

The Human Resources Assistant supports the Human Resources function as part of a service team, using advanced customer service skills. The role answers phone calls, manages meeting schedules, and provides customers with information and direction. It also assists with employment, HRIS, benefits, compensation, and employee relations as needed. The position provides administrative and clerical support to HR leadership and staff, maintains personnel documentation and records, processes data, prepares communications and reports, and responds to basic employee inquiries in accordance with established HR policies and procedures. It also supports recruitment, employee recognition, special events, and other HR projects.

Requirements

  • High school diploma.
  • Ability to use technology, including HRIS.
  • Maintain established departmental policies and procedures and provide basic policy interpretation and direction to employees.
  • Prepare initial records for newly hired employees.
  • Compose and distribute work-related communications.
  • Maintain job description files, follow up on job description status, and prepare drafts as requested.

Nice To Haves

  • Associate degree.

Responsibilities

  • Compose and distribute letters, memos, announcements, mass mailings, and other work-related communications.
  • Maintain files, records, reports, and other work-related documentation.
  • Participate in recruitment, retention, and other special event activities.
  • Perform data entry and generate reports as requested.
  • Process, verify, and maintain personnel documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and leaves of absence.
  • Provide basic information to employees by telephone or in person, following established HR policies and procedures, including those concerning applications and transfers, PTO, payroll, FML, and union contracts.
  • Provide clerical support for HR leadership and staff as needed.
  • Track performance evaluations, licenses, certifications, registrations, and related items.
  • Maintain forms racks, kiosks, bulletin boards, and legal posters.
  • Assist with employment processes, including reference checks, Medicaid fraud checks, criminal checks, and licensure checks.
  • Assist in coordinating employee recognition programs and other special projects as assigned.
  • Retrieve, open, sort, review, and appropriately distribute mail.
  • Prepare initial records for newly hired employees.
  • Maintain job description files, follow up on job description status, and prepare drafts as requested.
  • Maintain knowledge of, coordinate, and assist with communication and implementation of system-wide initiatives related to benefit changes, compensation, retirement services, HRIS, and open enrollment.
  • Maintain departmental policies and procedures and provide basic policy interpretation and direction to employees who inquire.
  • Perform related duties as required.
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