Human Resources Support Specialist

INNOVATIVE CONSULTING & MANAGEMENT • Norfolk, VA

9d • Onsite

About The Position

Innovative Consulting & Management Services (ICMS) is seeking an experienced Human Resources Support Specialist to provide civilian resource support to the U.S. Coast Guard Operational Logistics Command (LOGCOM), LOG-1 Personnel & Reserve Force Readiness Division, and its primary Civilian Resource Coordinator (CRC). The position provides administrative, analytical, personnel-tracking, records-management, and coordination services for civilian workforce management across LOGCOM-supervised Bases and the Base Detachment.

The specialist supports workforce communications, meetings, training, briefings, and events; maintains digital records and SharePoint content; coordinates routine workforce matters among Government stakeholders; and tracks hiring actions, billets, deadlines, compliance, and inquiries. The role uses federal human resources systems and Microsoft 365 tools, responds to routine administrative inquiries using approved guidance, and escalates complex policy, labor relations, employee relations, or fiscal matters to designated Government officials.

This is a full-time, onsite position; telecommuting is not considered. Employment is contingent upon award of the contract. Applicants must be U.S. citizens and must possess or be able to obtain a favorable background investigation before beginning work. Pay is $32.51 per hour, plus $5.09 per hour in Health and Welfare Benefits in accordance with SCA Wage Determination rates.

Requirements

• At least three years of experience in business administration, human resources support, program analysis, or related administrative support functions.
• Familiarity with federal personnel databases and tracking systems, specifically FedHR and USAStaffing.
• High proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, and related collaborative tools.
• Exceptional written and verbal communication skills.
• Ability to coordinate with geographically dispersed personnel and multi-tiered leadership structures.
• Must be a U.S. citizen.
• Must possess or be able to successfully obtain a favorable background investigation before beginning work.

Nice To Haves

• Experience supporting federal civil service, military, or other Government personnel programs.

Responsibilities

• Develop, prepare, coordinate, and distribute communications for civilian workforce training sessions, briefings, conferences, meetings, and special events, coordinating with the CRC, LOG-1 leadership, supervisors, training providers, and other stakeholders.
• Provide administrative and coordination support for meetings, training sessions, briefings, conferences, and events, including scheduling, arranging meeting spaces or virtual platforms, preparing invitations and agendas, confirming presenters, and preparing materials, rosters, read-ahead packages, and briefing slides.
• Maintain electronic filing systems and organize digital records across SharePoint, Power BI Apps, OneDrive, Teams, and other Government-authorized platforms.
• Support administration of the LOGCOM CRC SharePoint page and upload job aids, templates, and reference materials as directed.
• Coordinate routine civilian workforce matters among LOG-1, base-level points of contact, and Government stakeholders; gather information, provide status updates, track responses, and coordinate follow-up.
• Track active hiring actions, recruitment pipelines, and billet updates; maintain tracking tools and assist with leadership status updates.
• Use FedHR and USAStaffing to support accurate, timely, and compliant documentation.
• Coordinate with base-level Civilian Performance Management Support points of contact to monitor compliance and help resolve routine system bottlenecks.
• Track personnel inquiries and route them to appropriate Government personnel; track double-encumbered billets and coordinate updates with the PAL team as directed.
• Track deadlines for performance evaluations, training compliance, hiring actions, and reporting requirements, and maintain status trackers and dashboards as directed.
• Screen and respond to routine administrative human resources inquiries using Government-approved guidance, escalating complex policy, labor relations, employee relations, or fiscal issues to the GS-13 CRC or another designated Government official.
• Support ad hoc data compilations, reports, and correspondence templates requested by the CRC, TPOC, COR, or designated Government representative.

Benefits

• $5.09 per hour in Health and Welfare Benefits in accordance with SCA Wage Determination rates.
• Medical, dental, and vision program 100% covered for the employee.
• Life, short-term disability, and long-term disability insurance.
• 401(k) retirement plan with a 3% automatic contribution.
• 11 paid Government holidays.
• 56 hours of sick leave.
• PTO based on years of service, starting at 80 hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed