Human Resources Support Specialist

Innovative Consulting & Management Services, LLC • Norfolk, VA

9d • Onsite

About The Position

ICMS is seeking an experienced Human Resources Support Specialist (Civilian Resource Support) to support the U.S. Coast Guard Operational Logistics Command (LOGCOM) LOG-1 Personnel & Reserve Force Readiness Division and the primary Civilian Resource Coordinator (CRC). The position provides administrative, analytical, personnel-tracking, records-management, and coordination services for civilian workforce management across LOGCOM-supervised Bases and the Base Detachment. This is a full-time onsite position; telecommuting is not considered. The hire is contingent upon contract award. The employee must be a U.S. citizen and must possess or successfully obtain a favorable background investigation before beginning work.

Requirements

• At least three years of experience in business administration, human resources support, program analysis, or related administrative support functions.
• Familiarity with federal personnel databases and tracking systems, specifically FedHR and USAStaffing.
• High proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, Teams, SharePoint, OneDrive, and related collaborative tools.
• Exceptional written and verbal communication skills.
• Ability to coordinate with geographically dispersed personnel and multi-tiered leadership structures.
• U.S. citizenship.
• Must possess or successfully obtain a favorable background investigation before beginning work.

Nice To Haves

• Experience supporting federal civil service, military, or other Government personnel programs.

Responsibilities

• Develop, prepare, coordinate, and distribute timely communications for civilian workforce training sessions, briefings, conferences, meetings, and special events, coordinating with the CRC, LOG-1 leadership, supervisors, training providers, and other stakeholders.
• Provide administrative and coordination support for workforce meetings, training sessions, briefings, conferences, and events, including scheduling, reserving meeting spaces or virtual platforms, preparing invitations and agendas, confirming presenters, and preparing meeting materials, rosters, sign-in sheets, read-ahead packages, and briefing slides.
• Maintain electronic filing systems and organize digital records in SharePoint, Power BI Apps, OneDrive, Microsoft Teams, and other Government-authorized platforms.
• Support administration of the LOGCOM CRC SharePoint page by keeping content accessible, current, and organized, and uploading materials as directed.
• Coordinate routine civilian workforce matters among LOG-1, base-level points of contact, and Government stakeholders; gather information, provide status updates, track responses, and coordinate follow-up through Teams, email, and Teams calls.
• Track active hiring actions, recruitment pipelines, and billet updates; maintain hiring and recruitment tracking tools; and assist with leadership status updates.
• Use FedHR, USAStaffing, and other federal human resources database systems to support accurate, timely, and compliant documentation.
• Coordinate with base-level Civilian Performance Management Support points of contact to monitor compliance and help resolve routine system bottlenecks.
• Track personnel-related inquiries and route them to appropriate Government personnel; track double-encumbered billets and coordinate updates with the PAL team as directed.
• Track deadlines for performance evaluations, training compliance, hiring actions, and reporting requirements; maintain status trackers and dashboards as directed.
• Screen and respond to routine administrative human resources inquiries using Government-approved guidance, escalating complex policy, labor relations, employee relations, or fiscal matters to the GS-13 CRC or another designated Government official.
• Support ad hoc data compilations, reports, and correspondence templates requested by the CRC, TPOC, COR, or designated Government representative.

Benefits

• $5.09 per hour in Health and Welfare Benefits in accordance with SCA Wage Determination rates.
• Medical, dental, and vision program fully covered for the employee.
• Life insurance, short-term disability insurance, and long-term disability insurance.
• 401(k) retirement plan with a 3% automatic contribution.
• 11 paid Government holidays.
• 56 hours of sick leave.
• PTO based on years of service, starting at 80 hours.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed