Human Resources Support Coordinator

Friendship Place•Washington, DC

2d•$26 - $30•Hybrid

About The Position

The HR Support Coordinator requires a high degree of professionalism, communication, accountability, and mutual respect when providing operational and administrative support across Human Resources, payroll, and business functions to help ensure the organization's efficient day-to-day operations. This role is responsible for coordinating a variety of HR processes, supporting employee lifecycle activities, serving as backup support for payroll administration, and assisting with finance- and operations-related projects as assigned. The HR Support Coordinator requires strong organization skills, attention to detail, discretion with confidential information, and the ability to manage multiple priorities while providing responsive and professional internal support.

Requirements

High school diploma or equivalent required
3 years of experience providing human resources support is required.
Experience and proficiency with Microsoft Office applications, and using payroll and HRIS/timekeeping systems are required.
5+ years of direct payroll experience in a multi-state or mid-sized organization, with a working knowledge of payroll compliance requirements, including wage-and-hour laws and tax withholding regulations, required.
Strong organizational skills and attention to detail are required
Ability to prioritize tasks, manage deadlines, and adapt to changing operational needs.
Requires a private, secure workspace and reliable internet access to perform the job.
This position is subject to successful completion of background investigations as required by contract and applicable law, which may include but are not limited to state and federal criminal history checks, fingerprint-based checks, child/adult protective services registry checks, and other required program-specific or funding-source clearances. Continued employment is contingent upon maintaining required clearances throughout employment.

Nice To Haves

associate degree in Human Resources, Business Administration, or related field preferred.
Certifications: SHRM, PHR, CPP preferred
Experience with Adobe Pro's advanced features is a plus, but not required.
Experience supporting finance functions such as reconciliations, reporting, journal entries, and audit preparation, along with knowledge of accounting and program/general ledger structures, is a plus.
Non-Profit experience is highly preferred.

Responsibilities

Provide support for HR initiatives, Finance functions, audits, compliance activities, and departmental projects.
Assist with preparing and processing employment-related documents.
Coordinate, monitor, and oversee all employee background clearances in accordance with organizational policies, contractual requirements, funding source expectations, and applicable regulations through the hire process.
Ensure all employees maintain required background clearances, certifications, and compliance documentation throughout employment, including tracking renewal deadlines, re-screening requirements, and follow-up actions as required by the organization and contract.
Maintain accurate and organized employee personnel files in compliance with organizational policies, contractual requirements, and applicable regulations, ensuring personnel records are complete, current, and appropriately documented
Assist with scheduling onboarding appointments, orientations, and employee meetings as needed.
Support recruitment activities by posting positions and assisting with extending and tracking position offers.
Maintain HR databases, spreadsheets, and tracking logs to ensure accurate employee information and compliance documentation.
Provide backup support for payroll processing, including assisting with timekeeping reviews, payroll changes, and coordination with Finance to ensure accurate and timely payroll administration, as well as assisting with program/software improvements.
Monitor and support credit card program compliance by reviewing transactions, ensuring proper documentation and coding, and assisting with adherence to organizational policies and audit requirements.
Must demonstrate integrity, accountability, and professionalism in in-office and remote work by accurately documenting time worked, maintaining productivity during scheduled hours, remaining responsive and available, and ensuring honest reporting of work activities and job performance.
Attend and participate in supervision meetings, staff meetings, agency training, and professional training and conferences as required, and seek out opportunities for professional development.
Assist with special projects and other duties as assigned to support operational and organizational needs.
Demonstrate strong intra- and interpersonal communication skills, with the ability to effectively express ideas and needs. This includes the ability to communicate clearly and respectfully with clients, colleagues, and supervisors
Demonstrate active listening, emotional awareness, and the ability to adapt their communication style to different individuals and situations.
Demonstrate exceptional communication, responsiveness, and professionalism, including timely responses to emails, phone calls, messages, and other forms of communication within established organizational timeframes.
Understand that timely communication is an essential function of the position, and failure to maintain consistent communication may impact performance expectations.
Demonstrate a high level of accountability, including ownership of responsibilities, meeting deadlines, following through on commitments, and accepting constructive feedback.
Be committed to Growth and Development and strive to build knowledge, skills, and best practices.
Maintain consistent attendance, dependability, and follow-through, recognizing reliability as a critical function of the role.
Demonstrate a strong work ethic, including integrity, honesty, professionalism, confidentiality, and accountability for actions.
Work successfully in a team environment and independently.
Treats all individuals with dignity, professionalism, and respect, including coworkers, supervisors, participants, vendors, and community partners.
Demonstrates emotional professionalism, including the ability to communicate professionally appropriately during conflict or challenging situations.
Contributes to a positive, respectful, and collaborative work environment, free from hostility, intimidation, gossip, disruptive conduct, or unprofessional interactions