Human Resources Specialist (Military)

Bureau of Naval Personnel • Millington, TN

25d • Onsite

About The Position

You will serve as a Human Resources Specialist (Military) in the Exceptional Family Member (EFM) Branch of Navy Personnel Command in Millington, Tennessee. The role serves as a case manager, advisor, advocate, and subject matter expert for the Exceptional Family Member Program (EFMP), supporting service members and their enrolled family members in reaching an optimum level of wellness, self-management, and functional capability. You will help confirm that appropriate providers and facilities are available throughout the continuum of services while seeking optimum value for service members and their enrolled family members. The position also involves handling legally protected sensitive information and maintaining case records in the applicable EFMP case-management system.

Requirements

• Must be a U.S. citizen and determined suitable for federal employment.
• Must participate in the direct-deposit pay program and pass the Department of the Navy E-Verify employment verification check.
• Current federal employees applying for GS jobs generally must meet time-in-grade requirements by the announcement closing date.
• Must obtain and maintain the required interim and/or final security clearance before entering on duty.
• Must complete training and obtain and maintain a government credit card for travel and travel-related purchases.
• Must meet the applicable restrictions on appointment of retired military members within 180 days of retirement.
• Males born after December 31, 1959, must be registered for Selective Service.
• Must demonstrate at least one year of specialized experience at or equivalent to the GS-07 grade level, including reviewing and analyzing medical, educational, or administrative documentation; interpreting and applying regulations and guidance; researching and gathering information from multiple sources; communicating with customers, medical providers, and organizational stakeholders; maintaining accurate records in automated systems; and managing multiple cases or assignments to timelines and quality standards.
• In lieu of specialized experience, may qualify with a related master's or equivalent graduate degree, two full years of progressively higher-level graduate education leading to such a degree, or a related LL.B. or J.D. A transcript must be submitted when qualifying through education.

Responsibilities

• Advise customers and use informed judgment to resolve moderately complex, non-controversial, or procedural issues.
• Serve as a case manager, advisor, advocate, and subject matter expert for the Exceptional Family Member Program.
• Provide service and advice to help service members and their families reach an optimum level of wellness, self-management, and functional capability.
• Confirm that appropriate providers and facilities are available to enrolled EFMP members throughout the continuum of services, while seeking optimum value.
• Prepare and maintain case files in the appropriate EFMP case-management system and track assigned cases.
• Handle proprietary, privileged, confidential, or otherwise legally exempt information.

Benefits

• Federal employees and their families have access to a comprehensive benefits package. Specific benefit eligibility depends on position type; applicants are directed to contact the hiring agency for details.
• A relocation incentive may be authorized, and certain incentives such as recruitment or student loan repayment may be authorized for eligible selectees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level