Human Resources Specialist

G-P•Ottawa, ON

9d•$81,600 - $102,000•Remote

About The Position

As a Human Resources Specialist in a fast-growing company, you will have responsibility for supporting G-P’s clients and the professionals we engage on behalf of our clients and assisting in the management of the back-end HR, accounting, and legal service providers that support the infrastructure of our international entities. You will play a very active role in delivering best in class HR support to our Customers and Professionals and drive GP’s goals and objectives.

Requirements

BS/BA Degree or higher in Human Resources, International Business, Accounting, Law, or a related field.
5+ years of Human Resources experience, preferably as an HR Specialist, HR Generalist, and/or HR Business Partner.
Solid working knowledge of HR concepts, practices, and procedures, with in-depth knowledge of Canadian employment laws and legal requirements related to the in-country management of professionals, to ensure regulatory compliance and minimize legal risks.
Proven ability to multi-task in a fast-paced environment.
Ability to prioritize, self-motivate, and regulate while working independently and in a team environment.
Requires a resourceful and adaptable individual who can navigate unknown territory, 'figure things out' and solve problems in compliance with regulations.
Be a champion of change.
Excellent written and spoken communication skills in English and French (oral and written fluency).
Experience interacting with people internationally, demonstrating sensitivity to and understanding of diverse cultural norms, values, and communication styles.
Proficiency in Microsoft Excel, Word, Outlook, and SharePoint, with experience leveraging AI tools to enhance productivity and streamline workflows.
Highly reliable, organized, and customer-service-oriented with a positive attitude and creative problem-solving skills.
Willingness to work flexible hours across time zones, as required for international business

Responsibilities

Serve as a regional expert for all employee lifecycle events and human resources functions in Canada.
Provide senior-level support to customer inquiries, offering expert guidance on Canadian market norms, with a strong emphasis on in-country compliance and legislative requirements, alongside advice on benefits, payroll, and other Canada-specific HR matters.
Manage local Canadian payroll providers, benefits brokers, HR advisors, and other partners.
Collaborate with the Customer Services team to provide strategic HR support for client acquisition (leveraging Canadian expertise) and to strengthen long-term customer relationships through proactive HR guidance.
Support with off-boarding and strategic handling of terminations, ensuring compliance with Canadian labour laws.
Drive the adoption and integration of product and AI-related initiatives to enhance the efficiency of internal team processes, improve HR Operations workflows that impact other departments and professionals, and automate routine daily responsibilities.
Proactively address potential errors through creative negotiation, aiming for win-win-win solutions that benefit customers, professionals, and the company.
Solve complex problems by applying analytical thinking and taking a new perspective on developing solutions.
Handle ongoing matters with existing clients by pulling in appropriate members of the team to resolve client queries.
Work independently and autonomously, receiving minimal guidance.
Manage customer and professional data by meticulously maintaining records in our online portal and vendor platforms, adhering to data management best practices.
Lead end-to-end compliance projects in collaboration with cross-functional teams, while also leveraging subject matter expertise and best practices to proactively drive local and global initiatives that enhance our products and services.