Human Resources Specialist

Aston Carter•Irvine, CA

1d•$36 - $38•Hybrid

About The Position

This Human Resources Specialist role focuses on learning and development operations, with primary responsibility for planning, coordinating, and administering training activities and systems. The position supports global learning initiatives by managing the Learning Management System (LMS), handling training logistics, and providing high-quality administrative and customer service support to learners and internal stakeholders.

Requirements

Strong verbal and written communication skills to interact effectively with learners, stakeholders, and team members.
Excellent attention to detail to ensure accurate course configurations, records, invitations, and reporting.
Customer service orientation and strong interpersonal skills to support learners and internal partners in a professional and responsive manner.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Previous experience with Learning Management Systems (LMS) and training operations.
Proficiency with computer applications, including Microsoft Word, PowerPoint, and Excel.
Bachelor's degree in a relevant field or equivalent combination of education and experience.
5-7 years of administrative and/or customer service-related experience.

Nice To Haves

Experience or interest in human resources, learning and development, HR administration, or related fields.
Experience supporting global or multi-site learning programs.
Familiarity with managing certifications, learning plans, and complex enrollment rules within an LMS.
Ability to collaborate effectively within a small team environment and contribute to continuous improvement of learning processes.
Comfort working with data, reports, and survey feedback to support training evaluation and follow-up.
Understanding of general administrative best practices and documentation standards.
Ability to maintain confidentiality and handle sensitive information appropriately.

Responsibilities

Manage the Global Learning & Development inbox by fielding questions, forwarding requests to appropriate contacts, and assisting with LMS-related troubleshooting.
Administer training invitations and enrollment processes, including checking registrations, creating and sending invitations, ensuring all necessary attachments are included, and monitoring registration volume.
Handle training marketing activities to promote learning programs and drive participation across the organization.
Pull attendance reports from the LMS and accurately mark training completions to maintain up-to-date learning records.
Coordinate logistics for in-person training sessions, including ordering catering, arranging professional printing, organizing training materials, and coordinating guest speakers.
Manage survey completions by tracking responses, monitoring completion rates, and sending follow-up emails as needed to ensure adequate feedback is collected.
Configure and maintain courses in the Learning Management System, including updating existing courses and adding or editing new courses as required.
Administer transcript records by enrolling, reassigning, and unenrolling users from courses, learning plans, and certifications in the LMS.
Troubleshoot user access issues, including assisting with login problems and ensuring learners can successfully access training content.
Support department learning administrators with advanced LMS administration functions, such as managing customer groups, certifications, and enrollment rules.
Perform additional administrative duties and learning operations tasks as assigned to support the overall effectiveness of the Global Learning & Development function.