Human Resources Specialist
About The Position
Westgate Resorts is seeking a Human Resources Specialist to support daily HR operations and ensure a seamless Team Member experience. This full-time, on-site Human Resources Assistant role in Ocoee, FL is hiring immediately and is ideal for candidates looking to build a career in Human Resources within a fast-paced hospitality environment. The Human Resources Assistant will maintain employee records, support onboarding and compliance processes, and assist with internal communications while handling confidential information with discretion. The Human Resources Specialist supports day-to-day HR operations by partnering closely with HR Managers. In this role, you’ll help ensure smooth onboarding, accurate data processing, strong employee support, and compliance with HR policies and deadlines. This position is ideal for someone who is organized, approachable, detail-oriented, and passionate about helping team members while maintaining confidentiality and professionalism in a fast-paced hospitality environment.
Requirements
- 1–2 years of experience in Human Resources required.
- Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
- Experience with ADP, SmartRecruiter, ImageQuest required.
- Must be fully bilingual in Spanish.
Nice To Haves
- Canva and Adobe experience a plus.
- Creole is a plus.
Responsibilities
- Process and coordinate onboarding for new hires, rehires, and reinstatements.
- Enter and maintain accurate data in payroll and HR systems (ADP, SmartRecruiters, ImageQuest).
- Create, run, and distribute reports related to HR operations and compliance.
- Maintain HR files and ensure proper record retention.
- Assist walk-in team members and applicants with HR-related inquiries.
- Support New Hire Orientation, employee events, initiatives, and internal communications.
- Answer and screen incoming phone calls; provide accurate information or route appropriately.
- Assist HR Managers and TMS Admin Managers with projects and administrative support.
- Coordinate extra processing, terminations, and employment status changes.
- Adapt to changing departmental needs, including providing temporary coverage or shifting priorities.
- Attend required trainings, staff meetings, and departmental initiatives.
- Handle sensitive and confidential information with discretion and professionalism.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- David A. Siegel Legacy Scholarship – One scholarship of up to $40,000 is awarded each year to one eligible dependent of a current Team Member.
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
