Human Resources Specialist

City of Clarksville•HUMAN RESOURCES - 1 Public Square Second Floor Clarksville, TN

About The Position

This is the first of four levels in the Human Resources series. Under the guidance of the HR Generalist, incumbents provide operational and administrative support for assigned human resources functions while serving as a liaison between Human Resources and designated City departments. Responsibilities include coordinating and executing day-to-day HR processes such as recruitment support, onboarding, employee transactions, and basic benefits and policy guidance. The HR Specialist assists in gathering, reviewing, and maintaining data; supports the implementation of HR programs and initiatives; and communicates processes, procedures, and program information to employees, candidates, and department leadership. This role focuses on delivering consistent, high-quality HR services to business units while escalating complex issues to the HR Generalist as needed.

Requirements

High school graduate or GED equivalent.
One (1) year of human resources, business, or related experience
An equivalent combination of education and experience sufficient to perform the job's essential duties.
Knowledge of Basic Human Resources principles and practices.
Knowledge of Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes, including the HIPAA Privacy Rule and the Security Rule.
Knowledge of English grammar and business writing.
Knowledge of Mathematical principles.
Knowledge of Basic accounting practices.
Knowledge of Record maintenance techniques.
Knowledge of Computers and related software applications.
Knowledge of Customer service principles.
Skill in Maintaining records and files.
Skill in Preparing and presenting information to employee groups.
Skill in Gathering, compiling, and organizing information.
Skill in Performing mathematical calculations.
Skill in Composing and drafting business correspondence.
Skill in Maintaining confidentiality.
Skill in Providing customer service.
Skill in Using computers and related software applications.
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction.

Nice To Haves

An Associate's degree in Human Resources or a related field is preferred but not required.

Responsibilities

Serves as the primary point of contact and liaison between Human Resources and assigned business units, building strong working relationships to support departmental needs and ensure consistent application of HR policies, procedures, and practices.
Provides day-to-day human resources support to assigned departments, including coordination of full-cycle recruitment activities, pre-employment processes, onboarding and offboarding, performance management tracking, employment actions, and responding to basic benefits-related inquiries in partnership with the HR Generalist and Benefits team.
Advises employees and supervisors on routine human resources matters, escalating more complex or sensitive issues to the HR Generalist as appropriate.
Assists in addressing employee relations concerns and supports fact-finding efforts for workplace issues and investigations.
Serves as the primary point of contact for all new hires and candidates, guiding them through the full onboarding process from offer issuance through new hire orientation. Responsibilities include coordinating and communicating offer details, facilitating pre-employment screenings, collecting and processing required documentation, and ensuring a smooth and timely transition into employment.
Maintains accurate and up-to-date employee records and documentation, ensuring compliance with applicable federal, state, and City regulations, as well as established policies and procedures.
Supports the implementation of HR programs, initiatives, and training efforts within assigned business units, helping to reinforce organizational priorities, workforce planning efforts, and employee development activities.
Monitors and promotes adherence to City policies and procedures within assigned departments, providing guidance and clarification as needed.
Assists in the execution of HR projects, process improvements, and departmental initiatives, offering feedback from business units and helping to ensure effective implementation at the operational level.
Performs other duties of a similar nature or level.