Human Resources Specialist | Benefits

Fontainebleau Florida Hotel•Miami Beach, FL

4d•Onsite

About The Position

The Human Resources Specialist, Benefits provides administrative and operational support to HR Operations and Benefits as needed. This role serves as a key point of coordination within the Benefits discipline, supporting Team Members and Leaders while ensuring accurate processes, strong service delivery, and compliance with company policies and applicable regulations.

Requirements

General knowledge of Human Resources practices across benefits, labor relations, training, engagement, and talent acquisition.
Strong organizational skills with exceptional attention to detail and follow-through.
Ability to meet deadlines and prioritize assignments effectively.
Ability to handle confidential and sensitive information with discretion and professionalism.
Excellent interpersonal, verbal, and written communication skills.
Strong customer service mindset with the ability to support Team Members in a high-volume environment.
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook - including VLOOKUP, pivot tables, mail merge).
Ability to build effective working relationships across all levels of the organization.
High School Diploma or equivalent required.
Minimum of one (1) year of administrative, HR, or customer service experience.

Nice To Haves

Additional coursework or education in Human Resources preferred.
Experience with HRIS systems such as Paycom or UKG preferred.
Hospitality or retail experience preferred.

Responsibilities

Assist with day-to-day operational needs of the benefits discipline, including responding to general benefits & team member parking inquiries, coordinating benefits & wellness events, and filing.
Provide administrative assistance related to benefits while maintaining discretion and confidentiality.
Assist Team Members with HRIS navigation, employee self-service questions, and general benefits related inquiries.
Assist in reconciliation and processing of monthly invoices for parking and TPAs (e.g., Sedgwick).
Assist with completing benefit-related tasks for internal promotions, rehires/reinstatements, transfers, status changes, terminations, etc.
Support the leave administration process (e.g., maintaining communication with leaders/team members, confirming RTW status, circulating greeting cards, mailing correspondence and new baby gifts, etc.
Compile and send out monthly reports and communication related to non-union 401(k) eligibility, non-union benefits orientation, wellness events, newsletters, etc.
Create and prepare handouts for Benefits Orientations and Wellness events.
Assist Senior Benefits Manager and Executive Director of Human Resources with audits and related correspondence (e.g., ACA status changes, Union Quarterly Hours Audit letters).
Assist with the coordination of wellness initiatives and internal HR communications.
Maintain accurate, timely, and confidential Team Member records, files, and documentation in compliance with company policies and applicable laws.
Support HR leadership with reporting, data tracking, audits, and special projects.
Collaborate with internal departments and external partners to support HR operations and initiatives.
Maintain a professional and organized HR workspace and contribute to a positive Team Member experience.
Perform other HR-related duties as assigned by the Executive Director of Human Resources or HR leadership.