Human Resources Senior Specialist

Boston Consulting Group•Miami, FL

3d•$86,000 - $106,000•Hybrid

About The Position

BCG is seeking an HR Senior Specialist to join their Human Resources team. This role is designed for individuals energized by raising the bar in a high-performing environment and seeking a broad and varied HR role. The HR Senior Specialist will be responsible for developing, deploying, and retaining top talent, managing the employee lifecycle, and overseeing day-to-day HR operations for BCG's Southeast offices. Key responsibilities include employee onboarding, policy interpretation, leaves of absence, mobility coordination, departure processes, benefits and compensation administration, maintaining employee files, HR communications, and general employee relations. The role requires exceptional customer service, problem-solving, and analytical skills.

Requirements

Bachelor’s Degree or equivalent
Three + years of human resources experience in a progressive HR department or two years of HR experience + two years of professional work experience, for a combined total of four years, preferably at a high touch environment with professional staff
Ability to perform successfully in a fast-paced, global, intellectually intense, service-oriented environment, keeping with BCG’s values and culture
Understanding of BCG policies, practices, structure and how decisions are made
Maturity and seasoning that engenders respect and trust from others; good judgment, professionalism, and a collaborative style
An active team player with strong organizational, analytical and project management skills
Able to proactively plan ahead and manage activities to ensure steady office support and engagement on a variety of topics
Capacity to prioritize across competing priorities and to respond quickly with an appropriate sense of urgency with strong attention to detail
High integrity, tact, a positive attitude, and an ability to maintain absolute confidentiality
Strong communication skills; able to communicate confidently, articulately and with precision.
Able to influence multiple stakeholders to adopt a new point of view
Excellent interpersonal skills, able to communicate with all organizational levels inside and outside BCG through establishing positive and productive working relationships
Able to generate trust of local/regional leadership
Comfortable in resolving conflict and addressing all people related issues
Proven analytical capabilities; a quick study; a bright executive with a can-do attitude, a creative solution seeker and a readiness to try new approaches; decisive, pragmatic, and reason-minded
Comfortable in both working in detail and understanding the big picture; able to consider the ramifications of decisions on various constituencies
Ability to work independently, to take initiative and to overcome obstacles
Able to tolerate ambiguity, self-motivated

Responsibilities

Track employee changes by updating/maintaining HR database and ensuring timely and accurate entries.
Provide business support by ensuring timely and accurate entries in the HR database.
Ensure key stakeholders have access to regular reporting from the HR database.
Proactively complete system audits to ensure data integrity.
Provide general support to employees regarding BCG's benefits offerings.
Partner with the US Benefits team to ensure timely and accurate dissemination of benefits information.
Partner with the US Leave of Absence team and other key stakeholders to administer LOA processes, including parental leave, short term disability, long term disability, FMLA, flex time, and personal leaves.
Ensure smooth transition of new hires, deliver orientation and benefit trainings, and coordinate/work with internal resources in the onboarding process.
Oversee the completion of background check and Form I-9 process.
Maintain employee files and ensure completion of compliance trainings.
Manage the full Career Transition Process, including all related documentation.
Conduct thorough exit process/interviews.
Act as the primary HR point of contact to incoming staff and BCG alumni.
Coordinate secondments, including internal, external, ambassador programs, BST Temp Track, Social Impact, Global Partnership & CEO Priority.
Partner with the staffing team and mobility services.
Coordinate the US immigration process by working with the regional US immigration team, global mobility team, local transfer coordinator, and expatriates to secure US employment authorization.
Ensure Assignment Pro and Pathways are updated with needed employee information, appropriate approvals, and finalized memos.
Partner with HR Senior Manager and employees to address a variety of employee relations issues and topics.

Benefits

Total compensation includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package.
Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children
Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs
Dental coverage, including up to $5,000 in orthodontia benefits
Vision insurance with coverage for both glasses and contact lenses annually
Reimbursement for gym memberships and other fitness activities
Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan
Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement
Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)
Paid sick time on as needed basis