Human Resources Representative

Capitol Federal® Savings Bank•Topeka, KS

1d•Onsite

About The Position

The Human Resources Representative supports the execution of core HR functions, including employee relations, recruitment, performance management, and compliance. This role serves as a resource to employees and leaders, providing guidance on policies, procedures, and best practices while ensuring alignment with organizational objectives and regulatory requirements. The position requires strong organizational skills, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. Success in this role is demonstrated through effective communication, attention to detail, and the ability to manage sensitive matters with professionalism and discretion.

Requirements

Bachelor’s degree in Human Resources or related.
Deep understanding of labor law and employment equity regulations.
Knowledge of HR principles, employment law, and best practices
Strong interpersonal and conflict resolution skills
Effective written and verbal communication skills
Ability to manage multiple priorities and meet deadlines
Proficiency in Microsoft Office and HRIS systems
High level of attention to detail and accuracy
Demonstrated ability to handle sensitive and confidential information
Meticulous attention to detail.
Regular in-office attendance required.
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team.
Must be able to read and carry out various written instructions and follow oral instructions.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Responsibilities

Provide guidance to employees and managers regarding HR policies, procedures, and employment practices
Assist in the investigation of employee concerns and complaints, ensuring timely and appropriate resolution
Assist managers with routine employee relations matters, performance documentation, and corrective action processes
Support leave administration, accommodations, and benefits coordination as needed
Participate in recruitment, interview coordination, and hiring activities
Assist with extending employment offers
Support onboarding, offboarding, and employee lifecycle activities
Support the administration of performance management processes, including reviews and development planning
Assist in coordinating employee training and professional development initiatives
Promote employee engagement and retention strategies
Maintain HR records and ensure compliance with applicable laws and organizational policies
Ensure timely and accurate HR documentation and reporting
Prepare reports on HR metrics, staffing activity, and organizational trends
Assist with payroll and benefits administration processes as needed
Ensure compliance with federal, state, and local employment laws, including applicable Missouri and Kansas regulations
Support the development and implementation of HR policies and procedures
Partner with HR leadership to escalate complex employee or organizational issues
Participate in departmental initiatives and process improvement efforts
Maintain confidentiality of all employee and organizational information
Perform other duties as assigned