HUMAN RESOURCES REPRESENTATIVE

ETTIE LEE YOUTH AND FAMILY SERVICESBaldwin Park, CA
Onsite

About The Position

The Human Resources Representative will be responsible for maintaining complete personnel records and licensing documents, creating and maintaining employee personnel files, and coordinating the recruitment life-cycle for the agency. This role involves sourcing candidates, conducting interviews, background checks, extending offers, managing onboarding, and tracking employee success. The representative will also monitor the staff performance evaluation system, provide benefit information and act as a liaison with benefit providers, and complete enrollment applications. Additionally, they will manage the Employee Handbook, monitor the Time and Attendance System, reconcile timesheets for payroll, and coordinate the maintenance of training records. This position also involves providing training on selected topics, assisting with the Annual Employee Appreciation Luncheon, handling reception duties, mail, and telephone relief. The role requires monitoring and notifying staff about license renewal requirements (MFT, LCSW, RAS, etc.) and updating staff documents such as auto insurance, driver's license, and TB tests. The representative will generate monthly ad-hoc reports, maintain Group Home Staffing Grids and the Ettie Agency Staffing List, and manage DMV Pull Notice enrollment. They will also generate and monitor Employee Change Notices (ECNs) for various employee status changes. In the absence of the Director of Administration, this position serves as the point of contact for the Human Resources Department and may assist with accounting tasks. The role requires effective communication, problem-solving, and collaborative work with colleagues and external partners to promote agency goals.

Requirements

  • Bachelor’s degree from an accredited college or university with courses in Human Resources, Business Administration or related field.
  • Minimum of two (2) years of clerical/office experience preferably in a Human Resource environment.
  • Proficient Microsoft Office Programs including Excel, Word, Outlook and Access.
  • Must possess a valid California driver license and have a driving record acceptable to agency’s insurance carrier.
  • A valid California Driver’s License with at least five (5) years of driving experience.
  • No more than two (2) violations totaling one point each in the past three (3) years.
  • No DUI or suspended license in the last seven (7) years.
  • Proof of auto insurance coverage.
  • Department of Justice, FBI, and CAIC fingerprinting clearance.
  • Fully completed and submitted employment application, resume and an official DMV driving history.
  • Demonstrates a commitment to work with each client to promote Safety, Permanency and Well-being.
  • Adheres to legal and ethical best practice standards for treatment as established under the employee’s professional and licensing/certification guidelines.
  • Abides by all federal, state and local laws and regulations, including client confidentiality, mandated reporting and HIPAA standards.
  • Conducts self and communicates in a professional and respectful manner that provides a therapeutic role model to all agency staff, residents and outside agencies.
  • Demonstrates the ability to set appropriate professional limits and boundaries with clients and fellow co-workers.
  • Works harmoniously and cooperatively with agency co-workers to communicate all relevant information needed for effective collaboration and decision-making on behalf of each client.
  • Demonstrates the ability to empower others to solve their own problems.
  • Demonstrates a commitment to the value of a nurturing family as an ideal environment for a child.
  • Demonstrates a conviction about the capacity of people to grow and change.
  • Demonstrates the ability to establish a respectful relationship with persons served to help them gain skills and confidence.
  • Demonstrates the ability to work collaboratively with other personnel and/or service providers or professionals.
  • Supports the overall goals and objectives of the organization and plays an active part in attaining them.
  • Demonstrates the willingness and ability to work independently as well as active participation in a team environment.
  • Utilizes Microsoft products – Outlook, Excel & Word.

Nice To Haves

  • Prior experience with HRIS systems preferred.

Responsibilities

  • Maintains complete personnel records and licensing documents.
  • Creates and maintains employee personnel files in an orderly manner.
  • Coordinates and facilitates the recruitment life-cycle for the agency and all its departments/programs (Sourcing, interviews, background checks, offers of employment, on-boarding, success tracking and relationship management).
  • Monitors the staff performance evaluation system.
  • Provides benefit information to all new staff and serves as a liaison for staff with benefits providers.
  • Completes enrollment applications and ensures timely submission to providers.
  • Provides employees with Employee Handbook, revisions and updates as needed.
  • Monitors the employee Time and Attendance System on a regular basis.
  • Reconciles timesheets for payroll accurately on a semi-monthly basis.
  • Coordinates the maintenance and management of training records on all employees.
  • Provides training on selected topics and supports training conducted by other identified trainers.
  • Assists in preparing for the Annual Employee Appreciation Luncheon.
  • Responsible for reception, mail pick-up and/or opening and distribution, and telephone relief.
  • Monitors and sends out notices on staff skilled license renewal requirements (MFT, LCSW, RAS., etc).
  • Monitors and updates staff documents that are required as a condition of employment (e.g., auto insurance, driver’s license, and TB).
  • Generates monthly ad-hoc reports for HR and other departments.
  • Maintains accurate Group Home Staffing Grids and The Ettie Agency Staffing List.
  • Responsible for DMV Pull Notice enrollment and/or deletion on new hires and term employees.
  • Generates and monitors Employee Change Notice (ECN) on new hires, transfers, position changes, salary changes, etc. for all employees.
  • Serves as point of contact for Human Resources Department in the absence of the Director of Administration.
  • Assists with accounting tasks as requested by Director of Administration.
  • Communicates effectively with others and assimilates and understands information, in a manner consistent with essential job functions.
  • Identifies, analyzes and addresses problems, issues and opportunities to continuously improve services.
  • Works cooperatively, effectively and harmoniously with other personnel and/or service providers or professionals to promote agency goals and missions.
  • Answers and researches routine and non-routine questions related to Human Resources.
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