Human Resources Program Coordinator

U-Haul•Phoenix, AZ

7d•Onsite

About The Position

The Human Resources Program Coordinator supports team members by providing information and guidance about business processes, policies, and procedures. The role handles requests received by phone and email, documents incoming requests, escalates unresolved matters to the appropriate business unit, completes employment verifications, opens and closes E-Verify cases, assists with time-sensitive mailings, and researches audit reports. The position is full-time, based at 20 East Thomas Road in Phoenix, Arizona. The schedule varies Monday through Saturday, with hours varying between 6:00 a.m. and 6:00 p.m.; holidays are included. The role is part of a team of approximately 8–10 people in an energetic, positive atmosphere. Applicants must be legally authorized to work without employer sponsorship.

Requirements

Display a positive and professional attitude.
Good listening, verbal, and written communication skills, including phone etiquette.
Detail-oriented and productive.
Basic computer proficiency and working knowledge of Word, Excel, and email.
Ability to work in a fast-paced work environment.
Good multitasking skills.
Ability to resolve challenges and solve problems.
Ability to change work direction at any given time.
Must be legally authorized to work in the United States and must not require employer sponsorship.

Responsibilities

Take incoming calls from team members seeking help or information about a business process, policy, or procedure.
Respond to incoming emails with guidance or resolution in a timely manner.
Document incoming requests.
Escalate unresolved intake to the appropriate business unit.
Complete employment verification requests.
Open and close E-Verify cases.
Assist with time-sensitive mailings.
Assist with and research audit reports.

Benefits

Full medical coverage
Prescription plans
Dental and vision plans
New indoor fitness gym
Gym reimbursement program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for employees and their families
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident coverage
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Consumer wellness programs, including health care tips and financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program