Human Resources & Payroll Specialist

Ignite Human Capital•San Diego, CA

3d•$80,000 - $90,000•Hybrid

About The Position

Cheer Home Care is seeking an experienced HR Specialist – Payroll & Benefits to own end-to-end payroll processing, benefits administration, and leave-of-absence management for our growing caregiver workforce. This is a hands-on role for someone who is comfortable being the subject-matter expert on payroll and benefits, building structure and SOPs where needed, and supporting a distributed, frontline workforce with accuracy and care. This role reports to HR leadership and works closely with operations and finance.

Requirements

5+ years of progressive experience in payroll processing and benefits administration; healthcare, home care, or multi-location services experience strongly preferred.
Hands-on, full-cycle payroll expertise, including multi-state tax compliance, garnishments, and incentive pay.
Working knowledge of leave laws (FMLA, CFRA, ADA) and benefits compliance (ACA, ERISA).
Experience with HRIS/payroll platforms such as iSolved, ADP Workforce Now, UKG/Kronos, Paycom, Paylocity, or similar; iSolved experience a plus.
Demonstrated ability to create policies, SOPs, and process documentation from the ground up.
Bilingual English/Spanish strongly preferred, given the caregiver workforce Cheer supports.
High level of accuracy, discretion, and comfort managing high-volume, detail-intensive work independently.
Strong communication skills and a service-oriented approach to supporting frontline employees.

Nice To Haves

iSolved experience a plus.
Bilingual English/Spanish strongly preferred, given the caregiver workforce Cheer supports.

Responsibilities

Own full-cycle bi-weekly (or weekly) payroll for a multi-location workforce, including bonuses, incentives, garnishments, and multi-state tax compliance.
Manage open enrollment, benefits orientation, and vendor relationships (medical, dental, vision, 401(k)/retirement plans).
Administer leaves of absence in compliance with FMLA, CFRA, ADA, and other applicable state and federal regulations.
Maintain accurate employee data within the HRIS/payroll system (iSolved or comparable platform), troubleshoot issues, and support any future system migrations or upgrades.
Ensure payroll and benefits practices comply with company policy and federal, state, and local law; prepare audit-ready records and reports.
Build and document SOPs for payroll, timekeeping, and benefits processes, especially in areas where formal structure doesn't yet exist.
Serve as a trusted point of contact for high-volume employee inquiries regarding pay, benefits, and leave, with particular sensitivity to the needs of a frontline caregiver population.
Partner with HR, finance, and operations leaders across multiple facilities/locations to ensure timely, accurate payroll and benefits delivery.