Human Resources Operations Coordinator

Fidelity Bank • Scranton, PA

20d • Onsite

About The Position

Fidelity Bank is seeking a detail-oriented and service-driven HR Operations Coordinator to support the efficient operation of our Human Resources department and enhance the employee experience. This role serves as the subject matter expert for our HRIS platform (Paycom), overseeing system administration, process improvements, end-user support, and data integrity to drive operational efficiency. The HR Operations Coordinator is responsible for maintaining employee records, generating HR reports and analytics, supporting compliance and regulatory reporting, coordinating vendor relationships, and managing key HR programs and processes. This position also plays a critical role in overseeing payroll processing and benefits administration, ensuring employees receive accurate, timely support while maintaining compliance with applicable regulations and plan requirements. The ideal candidate thrives in a fast-paced, service-oriented environment, demonstrates exceptional attention to detail, and is committed to delivering high-quality HR support across the organization.

Requirements

• Detail-oriented and service-driven
• Subject matter expert for HRIS platform (Paycom)
• Experience with system administration, process improvements, end-user support, and data integrity
• Experience maintaining employee records
• Experience generating HR reports and analytics
• Experience supporting compliance and regulatory reporting
• Experience coordinating vendor relationships
• Experience managing key HR programs and processes
• Experience overseeing payroll processing and benefits administration
• Ability to thrive in a fast-paced, service-oriented environment
• Exceptional attention to detail
• Commitment to delivering high-quality HR support

Nice To Haves

• Bachelor's degree in Human Resources, Business Administration, or a related field
• Comparable HR operations, payroll, benefits administration, and HRIS experience

Responsibilities

• Serve as the subject matter expert for our HRIS platform (Paycom), overseeing system administration, process improvements, end-user support, and data integrity to drive operational efficiency.
• Maintain employee records.
• Generate HR reports and analytics.
• Support compliance and regulatory reporting.
• Coordinate vendor relationships.
• Manage key HR programs and processes.
• Oversee payroll processing and benefits administration, ensuring employees receive accurate, timely support while maintaining compliance with applicable regulations and plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level