HUMAN RESOURCES OPERATIONS ANALYST

Arizona Department of AdministrationPhoenix, AZ
$53,000 - $55,238Onsite

About The Position

The Department of Economic Security (DES) is seeking an experienced and highly motivated individual to join our team as a Human Resources Operations Analyst within the Division of Developmental Disabilities (DDD). DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community. Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

Requirements

  • Knowledge in Arizona Department of Administration (ADOA) and DES rules, policies, and procedures related to work assignment.
  • Knowledge in Personnel processes and procedures and documentation/forms required to process personnel actions.
  • Knowledge in Google Mail and Google Workspace, AZ360, Performance Management software and various software to monitor and track human resources actions.
  • Knowledge in ADOA salary structure and ADOA classification/compensation guidelines and forms used.
  • Knowledge in Principles and practices of personnel administration including expertise in classification.
  • Knowledge in Research methods and reporting techniques.
  • Skills in Prioritizing and organizational skills with emphasis on follow through.
  • Skills in Reviewing/analyzing personnel actions and the documents attached for accuracy and completion.
  • Skills in Using databases to enter and retrieve information; provide reports as requested.
  • Skills in Multi-tasking and time management.
  • Skills in Providing excellent customer service.
  • Skills in Identifying and analyzing operational problems and determining effective solutions.
  • Ability to Establish priorities and complete actions timely and correctly.
  • Ability to Process actions timely and appropriately into AZ360.
  • Ability to Work in a fast-paced environment.
  • Ability to Research and respond to inquiries related to personnel.
  • Ability to Communicate effectively and interact with a wide variety of entities, including DES Payroll and DES HRA.
  • Ability to Interprets and explains policies and procedures.

Nice To Haves

  • Bachelor's Degree in Human Resources or closely related field and two years experience as a Human Resources Analyst or equivalent experience OR Total of four years of verified Human Resources/Personnel experience.
  • Relevant HR certification.

Responsibilities

  • Serves as the specialist for all personnel and classification work within the division. Provides technical analysis and review, guidance and training to other professionals within the division. Conducts quality assurance reviews for all personnel and classification actions submitted. Conducts salary analysis for base pay, performance pay, and pay equity.
  • Process all actions into AZ360 within established deadlines. Follow up on outstanding items requiring action by Human Resources Administration (HRA) or DDD. Pends all actions entered into AZ360 for quality review; notifies HRA if actions are not approved timely or accurately. Maintains confidential records/documentation related to all personnel actions; maintains all DDD employee's personnel files, both active and inactive. Conducts OnBoarding for DDD new hires.
  • Responsible for the upkeep and maintenance of the division's official organizational charts and input of all supervisor changes into AZ360. Works closely with a variety of entities, HRA, Payroll, other personnel agencies/offices. Completes special projects as assigned. Develops reports and presents findings and data.
  • Meets/consults with division staff and management to obtain information for purpose of writing Position Descriptions (PDs); determines required knowledge, skills and abilities; reviews positions within Division/Department with similar job responsibilities for purpose of maintaining consistency within Division; drafts PD; finalizes accordingly; prepares required paperwork to establish new Full Time Employee (FTE) in a timely manner. Reviews existing PDs to determine need for updating.
  • Maintains division appraisal proxy authority: reviews reports relating to appraisal completion for the division; contacts liaisons and managers regarding appraisal completion; assists supervisors and managers with appraisal related issues, including deleting, updating evaluation dates, reverting or pushing evaluations in the appraisal system.
  • Performs personnel related actions of all aspects of employee personnel, classification, staffing and recruitment, and employee relations actions to ensure compliance with DES policies and federal and state regulations while providing instruction, guidance and excellent customer service to employees, managers, and human resource professionals.
  • Runs a daily Fingerprint Clearance Card report checking for suspensions, denials and revoked cards. Creates monthly reports from division tracking systems such as, Years of Service and Finger Print Clearance expiration. Monthly tracker provider and employee required system background check such as, List of Excluded Individuals/Entities (LEIE) and System Award Management (SAM).

Benefits

  • Affordable medical, dental, life, and short-term disability insurance plans
  • Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
  • 10 paid holidays per year
  • Paid vacation and sick time
  • Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child.
  • Deferred compensation plan
  • Wellness plans
  • Tuition Reimbursement
  • Stipend Opportunities
  • Infant at Work Program
  • Rideshare and Public Transit Subsidy
  • Career Advancement & Employee Development Opportunities
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