Human Resources Officer- MIA

Qatar Airways•Miami, FL

2d•Onsite

About The Position

The Human Resources Officer is based on-site in the Miami, Florida office and provides HR support across the Americas. The role ensures alignment with company policies and procedures across employee relations, compensation and benefits, leadership development, performance management, and employment-related legal matters. It provides HR services across the end-to-end employee experience for Commercial, Ground Services, Cargo, and Corporate functions, partnering with managers, employees, HR centers of excellence in Doha, Talent Development, and local Finance.

Requirements

Relevant college or university qualification at a minimum bachelor's level in Human Resources or a relevant field.
At least three years of generalist HR experience in a fast-paced, multi-site, and changing environment.
Comprehensive knowledge of employment law and other government compliance regulations, such as health and safety.
Significant experience in employee relations, organizational change, and case management.
Fluency in written and spoken English.
Must have the right to live and work in the USA.

Responsibilities

Serve as the primary contact for managers and employees on people matters.
Provide HR services supporting the end-to-end employee experience across Commercial, Ground Services, Cargo, and Corporate functions.
Support, develop, and coach managers through employee relations issues, including performance management, absence, grievances, and disciplinary procedures.
Manage employee relations cases through to conclusion.
Advise managers on implementing HR policies and processes to support fair decisions and consistency across the company.
Collaborate with HR centers of excellence in Doha to implement company-wide HR initiatives across the Americas.
Partner with the Talent Development team to analyze and prioritize training and development needs in conjunction with departments and the corporate agenda.
Supervise and oversee administration of employment records and related documents, including terms of employment, contract renewals, probation reports, end-of-employment reports, termination checklists, employee records, and files.
Ensure compliance with local labor requirements and Qatar Airways standards and policies.
Coordinate new employee orientation and probationary reviews.
Collaborate with the local Finance team on monthly payroll reporting.
Support HR project work as required.