Chief Human Resources Officer
About The Position
The Arc Western Montana is a mission-driven nonprofit supporting adults with intellectual and developmental disabilities and their families. Based in Missoula, the organization operates 10 group homes, a day services center, and specialized behavioral and medical support services, with approximately 170 employees. The Chief Human Resources Officer provides strategic and operational leadership for all Human Resources functions, partnering with executive leadership, managers, and supervisors to support organizational goals and workforce effectiveness. The role leads employee relations, recruitment and retention, performance management, leave administration, workers’ compensation, compliance, compensation and benefits, training and development, and HR process improvement. The CHRO also uses technology and workforce data to improve HR operations, develops HR team members, strengthens management capabilities, promotes employee engagement and accountability, and fosters a positive workplace culture aligned with the organization’s mission and commitment to quality services. This is an in-office role based at the organization’s Center in Missoula, Montana. Some travel between group homes within city limits is required; mileage is reimbursed.
Requirements
- Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field, or an equivalent combination of education and experience.
- One year of directly related Human Resources leadership experience may substitute for one year of college education, up to four years.
- Five or more years of progressive Human Resources leadership experience.
- Demonstrated experience in employee relations, investigations, leave administration, workers’ compensation, performance management, and employment law compliance.
Nice To Haves
- Previous experience working in a nonprofit organization.
- SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
Responsibilities
- Provide strategic and operational leadership for all Human Resources functions.
- Partner with executive leadership to develop and implement workforce strategies that support organizational goals.
- Lead employee relations, performance management, workplace investigations, and conflict resolution efforts.
- Oversee recruitment, onboarding, retention, and workforce development initiatives.
- Ensure compliance with federal, state, and local employment laws and regulatory requirements.
- Direct compensation, benefits, leave administration, and workers’ compensation programs.
- Develop and implement HR policies, procedures, and best practices that promote organizational effectiveness.
- Drive continuous improvement through process redesign, change management, and effective use of HR technology.
- Coach and support managers and supervisors in employee management and leadership practices.
- Lead organizational training, leadership development, and employee engagement initiatives.
- Use workforce data and metrics to support strategic decision-making and organizational planning.
- Mentor, develop, and oversee Human Resources team members while fostering accountability, collaboration, and continuous improvement.
- Advise leadership on workforce planning, organizational development, and people-related matters.
- Promote a positive workplace culture aligned with The Arc’s mission, values, and commitment to quality services.
- Travel between group homes within city limits as needed.
Benefits
- Up to 3 weeks of paid time off annually.
- Medical and dental insurance starting at $85 per month.
- Vision insurance.
- Life insurance.
- 403(b) retirement plan with up to 3.5% company match.
- Eligibility for Public Service Loan Forgiveness (PSLF).
- Opportunities for professional growth and leadership development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Executive
