Chief Human Resources Officer

The Arc Wayne•Village of Newark, NY

11d•$98,000 - $108,000

About The Position

The Chief Human Resources Officer serves as a trusted advisor to the CEO and Senior Leadership Team on workforce sustainability, succession planning, and organizational design, and supports board-level reporting on workforce metrics, compliance, and organizational health. The role develops recruitment, onboarding, retention, and engagement strategies; oversees leadership development, performance management, employee relations, compensation strategy, benefits administration, and employee well-being initiatives; and leads culture-building efforts grounded in equity, inclusion, trauma-informed practices, and person-centered values. The position ensures compliance with employment laws, regulatory agencies, and accreditation standards relevant to the organization. It oversees HR systems, payroll coordination, credential tracking, background checks, certifications, licensure, and training standards. The Chief Human Resources Officer manages the HR department budget and staff and uses workforce data to inform strategy and board reporting. The Arc Wayne advocates for and supports people of all ages, with or without disabilities, through individualized services that promote independence and participation in society. The organization emphasizes mutual respect, continued professional and personal development, and the values of respect, integrity, diversity, innovation, and empowerment.

Requirements

Master's degree in Human Resources, Business Administration, Organizational Leadership, or a related field and at least 2 years of progressive HR leadership experience; alternatively, a bachelor's degree in one of these fields and at least 5 years of progressive HR leadership experience.
An equivalent combination of education and experience may be considered.
Valid New York State driver's license that meets agency authorized-driver standards.

Responsibilities

Advise the CEO and Senior Leadership Team on workforce sustainability, succession planning, and organizational design.
Support board-level reporting on workforce metrics, turnover, compliance, and organizational health.
Develop recruitment strategies for direct support professionals, clinical staff, and leadership roles.
Strengthen onboarding, retention, and engagement strategies to reduce turnover and vacancies.
Oversee leadership development, succession planning, and career pathway initiatives.
Ensure performance management processes promote accountability, coaching, and mission alignment.
Ensure compliance with federal, state, and local employment laws and regulations, including those related to human services funding and licensing.
Oversee policies and procedures consistent with regulatory agencies and accreditation standards.
Manage employee relations issues fairly and consistently.
Assist the CEO in developing competitive compensation strategies within nonprofit funding constraints.
Oversee benefits administration and wellness initiatives that support employee resilience and retention.
Champion employee well-being, psychological safety, and workforce resilience initiatives.
Lead culture-building efforts that promote equity, inclusion, trauma-informed practices, and person-centered values.
Use workforce data, including turnover, vacancy rates, engagement scores, and overtime, to inform strategy and board reporting.
Oversee HR systems, payroll coordination, credential tracking, and background-check processes.
Ensure required certifications, licensure, and training standards are maintained for program compliance.
Manage the HR department budget and staff.