Human Resources Officer - Eeo

City of Long Beach•Long Beach, CA

11d

About The Position

The Human Resources Officer is an at-will management position in the City of Long Beach Human Resources Department and reports to the Deputy Director of Human Resources. The role oversees administration of the Equal Employment Opportunity (EEO) Program Plan and uses independent judgment and discretion in policy interpretation, planning, and human resources operations. The officer applies sound supervisory practices to build and maintain an effective team and meet operational goals. The position plans, develops, and manages the City's EEO Program Plan to ensure compliance with federal, state, and City laws, regulations, and policies. It provides guidance to departments on employment and service-related discrimination, workplace and sexual harassment, and ADA compliance. The officer tracks, investigates, and adjudicates discrimination complaints and concerns; conducts investigations; and oversees staff or contractors conducting investigations. The role also serves as a liaison with external regulatory agencies and develops and delivers EEO training and educational resources for employees at all levels. The City of Long Beach Human Resources Department provides HR services to 23 City departments. The department has more than 117 budgeted positions and an annual operating budget of $57.5 million. This recruitment is scheduled to close at 11:59 p.m. on November 26, 2026. Applicants must submit a cover letter, resume, and proof of degree if qualifying with a degree, in PDF format.

Requirements

Bachelor's degree from an accredited college or university in Human Resources Management, Business Administration, Public Administration, or a directly related field; qualifying experience may substitute for education on a year-for-year basis.
At least three years of increasingly responsible professional human resources experience.
At least one year of experience in a supervisory or lead capacity.
Knowledge of public personnel and HR administration, EEO principles and issues, the ADA interactive process, merit systems, employee relations, and labor relations.
Working knowledge of federal and state employment and labor laws, Civil Service Rules, HR policies and procedures, and the ability to interpret complex guidelines, MOUs, codes, and regulations.
Ability to develop, implement, and monitor citywide programs promoting compliance with employment and labor laws.
Ability to establish effective working relationships across professional, managerial, administrative, and technical levels, including in sensitive, confrontational, or adversarial situations.
Effective oral and written communication skills, public speaking skills, and ability to provide training.
Ability to handle confidential information with discretion and integrity.
Independent decision-making, sound judgment, flexibility, creativity, and resourcefulness.
Analytical skills to assess complaints thoroughly and methods for conducting effective workplace investigations.
Ability to supervise a team, set priorities, and manage competing deadlines.

Nice To Haves

Experience conducting discrimination complaint investigations and administering EEO programs.
Association of Workplace Investigators (AWI-CH) Certification, Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), SHRM Senior Certified Professional (SHRM-SCP), or International Public Management Association for Human Resources (IPMA-HR) credential.

Responsibilities

Plan, develop, and manage the City's EEO Program Plan and ensure compliance with applicable federal, state, and City laws, regulations, and policies.
Provide departments with guidance and assistance on discrimination in employment and provision of services, workplace harassment, sexual harassment, and ADA compliance.
Track, investigate, and adjudicate discrimination complaints and concerns; conduct investigations and oversee investigations performed by staff or contractors.
Act as a liaison between the City and external regulatory agencies.
Develop and facilitate training programs on EEO topics and provide educational resources to employees at all levels.
Supervise a team, establish priorities, and manage competing deadlines.
Monitor workforce data, analyze trends, and recommend improvements.
Build and maintain effective working relationships, including with union representatives and labor associations.