Bilingual Human Resources Manager

Tierra Encantada HQ•Minneapolis, MN

7d•$105,000 - $125,000•Hybrid

About The Position

Tierra Encantada is seeking a Bilingual Human Resources Manager to lead and support core HR functions, including employee relations, performance management, compliance, offboarding, training and development, and policy implementation. This people leader will help build efficient HR processes as the company grows, serve as a resource to employees and managers, and partner closely with the Chief Human Resources Officer (CHRO) to execute the HR roadmap. The role is suited to someone who thrives in a fast-paced, startup-like setting and is motivated to help scale a mission-driven company. The HR Manager leads and develops one direct report, a Senior HR Generalist, and collaborates with HR, payroll, benefits, licensing, training, and operations colleagues. The position is full-time and exempt, Monday through Friday, based at the Minneapolis headquarters. It is on-site four days per week and remote one day per week. Starting pay is $105,000–$125,000, depending on experience, education, and certifications or degrees, and the position is eligible for a performance bonus. After accepting an offer, the candidate must pass a background check and fingerprinting. Tierra Encantada is an E-Verify and equal opportunity employer.

Requirements

Bilingual in English and Spanish.
Bachelor's degree in Human Resources or Business Administration, or equivalent relevant experience.
At least 7 years of progressive HR experience, including at least 2 years in a leadership role.
Strong knowledge of employment law.
Experience managing audits and investigations.
Technological proficiency and familiarity with HRIS and timekeeping systems.

Nice To Haves

SPHR or SHRM-SCP certification.
Experience in childcare, education, or another highly regulated industry.
Demonstrated success in a high-growth, multi-site organization.

Responsibilities

Serve as the company's compliance lead, ensuring adherence to federal, state, and local employment laws and regulations.
Manage compliance programs, including I-9 verification, EEO-1 reporting, and safety compliance.
Oversee internal audits and implement corrective actions as needed.
Monitor and interpret labor-law changes and update policies and procedures accordingly.
Advise center directors and corporate managers on employee relations, performance issues, and disciplinary actions.
Conduct investigations and help resolve employee concerns fairly, consistently, and in compliance with applicable requirements.
Lead day-to-day performance management and the annual performance review process for centers, with support from the Senior HR Generalist.
Build and maintain the leave-of-absence process, tools, and resources, and support the Senior HR Generalist, who handles day-to-day leave administration.
Improve leave processes in coordination with payroll and benefits administration, seeking operational efficiencies.
Lead and develop one direct report, the Senior HR Generalist, and collaborate with HR and operations team members.
Work cross-functionally with payroll, licensing, training, and operations to support employee needs and organizational goals.
Lead compliance-related training, including anti-discrimination, workplace safety, and ethics training.
Partner with the HR team to develop training programs that promote accountability and compliance.
Support the CHRO in creating, revising, and communicating HR policies and handbooks.
Prepare compliance reports and audits for senior management, including actionable insights.
Track HR KPIs, identify trends, and provide data-driven insights to senior management.
Use HR metrics to inform decisions and drive continuous improvement.
Oversee timely reporting of workplace injuries from centers and manage workers' compensation claims from first report through closure in line with state filing deadlines and requirements.
Manage the return-to-work and transitional or modified-duty program, working with center directors to identify suitable assignments that meet licensing ratios and employee restrictions.
Coordinate workers' compensation claims with FMLA, state paid leave, and ADA accommodation processes, working with payroll and benefits to maintain accurate pay, benefits continuation, and leave tracking.
Analyze workers' compensation claim trends and partner on safety initiatives to reduce injuries and control experience modification rates and premium costs.
Serve as a subject matter expert on HR practices and compliance, advising managers and peers.
Undertake special projects and strategic initiatives as assigned by the CHRO.