Human Resources Manager
DoubleTree•Rochester, NY
•Onsite
About The Position
At DoubleTree by Hilton Rochester, NY, we believe in creating a positive, respectful, and growth-oriented work environment. We’re currently seeking a skilled and people-focused Human Resources Manager to oversee and lead all aspects of our HR operations, with a special emphasis on recruiting, employee relations, compliance, training, payroll administration, and overall team engagement.
Requirements
- 2–3 years of progressive HR experience, ideally in a hotel or hospitality setting
- Bachelor’s degree in Human Resources, Business, or related field preferred
- Strong knowledge of HR compliance, employment law, and best practices
- Experience processing payroll and managing payroll systems
- Excellent communication and conflict resolution skills
- Ability to maintain confidentiality and handle sensitive matters professionally
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher)
Nice To Haves
- PHR or SPHR certification is a plus, but not required
- Bilingual (English/Spanish) a plus, but not required
Responsibilities
- Lead all HR functions in accordance with DoubleTree by Hilton standards and applicable federal/state laws.
- Partner with the General Manager and department leaders to support staffing, development, and culture goals.
- Recruit, interview, and assist in selecting qualified candidates for open positions.
- Administer new hire onboarding, employee orientation, and training programs (compliance, safety, guest service, and anti-harassment).
- Maintain compliance with labor laws, OSHA regulations, and internal policies.
- Address employee relations issues and manage investigations, grievances, and disciplinary actions.
- Support and coach managers on performance reviews, corrective action, and staff development.
- Process payroll accurately and timely, ensuring compliance with wage and hour regulations.
- Manage timekeeping records and coordinate with third-party payroll providers when necessary.
- Oversee benefits administration, employee leave, and workers' compensation processes.
- Monitor workplace safety and serve on the hotel’s safety committee.
- Maintain up-to-date personnel files, handbooks, and standard operating procedures (SOPs).
- Prepare and manage the HR department budget.
Benefits
- Competitive pay and benefits
- Room to grow within Hilton’s world-renowned hospitality network
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
