Human Resources Manager / Business Partner

Canadian Addiction Treatment Centers • Markham, ON

51d • CA$85,000 - CA$110,000 • Hybrid

About The Position

Reporting to the HR Director, the Human Resources Manager is responsible for leading and developing the HR team while overseeing the day-to-day operations of the HR department. This role ensures the effective delivery of HR services including recruitment, employee relations, labour relations, performance management, compliance, training, and health & safety. The HR Manager acts as a strategic partner to leadership and a trusted advisor to employees, helping cultivate a positive, inclusive, and high-performing workplace culture.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field
• HR designation (CHRP or CHRL) completed or in progress.
• 5+ years of progressive HR experience, with at least 2 years in a leadership or managerial role.
• Experience working in a unionized environment is required.
• Strong understanding of employment laws and HR compliance requirements.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Ability to build trust, influence stakeholders, and drive organizational outcomes.
• Proven leadership, coaching, and team development capabilities.
• High degree of confidentiality, professionalism, and sound judgment.

Nice To Haves

• Experience within a healthcare environment would be considered a strong asset.
• Joint Health and Safety Certification would be an asset.
• Experience working with ADP is an asset.

Responsibilities

• Provide coaching, mentorship, and performance guidance to members of the HR team.
• Oversee daily HR operations to ensure consistency, quality, and compliance with policies and regulations.
• Prioritize and delegate tasks effectively to support organizational needs.
• Drive continuous improvement across HR processes and workflows.
• Serve as a primary escalation point for complex employee relations matters.
• Conduct investigations, recommend corrective actions, and ensure fair and consistent application of policies.
• Foster a culture of engagement, communication, and collaboration across the organization.
• Collaborate with managers and union representatives on collective agreement provisions and resolving grievances and assists in responding to day-to-day issues within a union environment.
• Consult with managers on progressive discipline as needed.
• Assist with the implementation and administration of the employee engagement survey process for the organization by preparing reports, sharing results and coaching leaders on action planning.
• Assists with leading the employee engagement committee
• Supervise recruitment activities including sourcing strategies, candidate screening, and selection processes.
• Partner with hiring managers to forecast staffing needs and ensure a positive candidate experience.
• Manage recruitment tools and applicant tracking processes.
• Make recommendations for changes and improvements to recruitment practices ensuring regulatory compliance.
• Complete offers and ensure appropriate on-boarding using standardized tools and templates.
• Ensure completion of appropriate documentation.
• Short list candidates for hiring manager consideration.
• Track probationary status employees with managers.
• Participate in the implementation of the performance management cycle, including goal setting, coaching, and annual reviews.
• Coach managers to give constructive feedback and manage performance effectively.
• Maintain compliance with provincial and federal employment laws.
• Review, update, and communicate HR policies and procedures.
• Mitigate employment-related risks through proactive practices and training.
• Participates in the development and day-to-day management of occupational health & safety initiatives.
• Prepares standard reports as needed.
• Support compensation planning, market assessment and salary reviews.
• Analyze HR metrics to inform workforce planning.
• Identify training needs and oversee learning programs for managers and employees.
• Promote professional development opportunities and HR best practices.
• Support organizational change initiatives through education and communication.

Benefits

• Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health, discounted GoodLife fitness memberships, paid time off for vacation, wellness days for illness, and mental health, and bereavement.
• Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System.
• Retirement Savings Plan (RRSP/DPSP).
• Service Recognition Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager