Human Resources Labour Relations Business Partner (Bilingual)

DATA Communications Management Corp • Montreal, QC

15d • Hybrid

About The Position

DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. DCM serves over 2,500 clients including 70 of the 100 largest Canadian corporations and leading government agencies. Our core strength lies in delivering individualized services to our clients that simplify their communications, including customized printing, highly personalized marketing communications, campaign management, digital signage, and digital asset management. From omnichannel marketing campaigns to large-scale print and digital workflows, our goal is to make complex tasks surprisingly simple, allowing our clients to focus on what they do best.

As a Human Resources Labour Relations Business Partner (Bilingual), you will be managing and supporting all aspects of labour relations within a unionized environment across our Quebec sites. This role serves as a key liaison between management and union representatives, ensuring compliance with collective bargaining agreements, labour laws, and organizational policies.

This is a hybrid role, working a minimum of 3 days onsite each week, split between our Drummondville and Montreal locations.

Requirements

• Bachelor’s degree in Human Resources, Labour Relations, Business Administration, or a related field, paired with a CRHA designation
• 3–7+ years of progressive HR experience in a unionized environment, with a track record of successfully navigating complex labour relations
• Hands-on experience managing grievances, preparing for arbitration, and supporting collective bargaining negotiations
• Strong expertise in labour law and contract interpretation, able to provide clear guidance to leaders and teams
• Exceptional interpersonal, negotiation, and conflict-resolution skills, fostering positive relationships across all levels
• Trusted to handle sensitive and confidential information with the utmost professionalism
• Sharp analytical skills and meticulous attention to documentation and detail
• Fully bilingual in English and French, able to communicate confidently with diverse stakeholders in written and verbal form

Responsibilities

• Administer and interpret collective bargaining agreements (CBAs), ensuring day-to-day operations comply and providing clear guidance to managers and teams
• Partner with HR and leadership to implement contract provisions, policy changes, and workforce initiatives that align with business goals and employee relations best practices
• Deliver targeted training to managers and supervisors on labour relations, CBA compliance, and handling union-related matters effectively
• Lead workplace investigations into employee concerns, grievances, and union-related issues, documenting findings and recommendations
• Act as the primary liaison for union representatives and internal stakeholders, resolving issues and facilitating open, productive communication
• Manage grievance and arbitration processes, overseeing investigations, preparing documentation, and coordinating case management to ensure timely, fair resolution of disputes
• Advise leadership on labour relations strategies, risk mitigation, and contract compliance to support informed decision-making
• Support collective bargaining by conducting research, analyzing costs, and developing proposals to assist in negotiations and ensure favorable outcomes for the organization
• Monitor and enforce adherence to labour laws, regulations, and organizational policies across all unionized sites

Benefits

• Comprehensive healthcare, dental, and vision coverage for you and family
• Company-matched pension program
• Tuition reimbursement to invest in your growth and career development
• Collaborative and supportive work environment where your ideas are valued and your impact is visible

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level