Human Resources Intern (TEMP; Full Time; Day Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

17h

About The Position

The Human Resources Intern completes an internship program with Harrah’s Cherokee Casino Resort to increase knowledge and understanding of the assigned department. The role includes hands-on training, job shadowing, cross-training, and participation in department training, meetings, recruiting efforts, and special projects. The intern supports a range of Human Resources operations, including onboarding, employee records and transactions, drug testing, employment verifications, reporting, assessments, and proximity badge administration. The position requires professional, effective communication with employees, guests, and the public, and adherence to regulatory, departmental, and company policies and procedures.

Requirements

Be enrolled in an accredited college or university, or be a recent graduate (within six months) of an accredited college or university.
Provide an official recommendation from the university.
Work toward a degree in the area of interest for the internship.
Successfully complete the prescreening process.
Be proficient with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Have excellent oral and written communication skills.
Work effectively both independently and as a team member.
Handle multiple priorities in a fast-paced environment.
Be a self-starter who can work without close supervision.
Have excellent problem-solving skills.
Maintain a neat, professional appearance and excellent personal hygiene.
Be able to read, write, speak, and understand English.
Be able to work a flexible schedule that includes weekends, evenings, and holidays.

Nice To Haves

GPA of 2.0 or higher preferred.

Responsibilities

Support Caesars Entertainment’s business objectives, ethics, and values in accordance with its Code of Commitment and Mission, Vision and Values.
Communicate effectively and professionally with employees at all levels, guests, and the public.
Participate in hands-on departmental training and job shadowing to understand department functions and interdepartmental relationships.
Develop proficiency in designated areas and cross-train in department positions, with emphasis on the supervisory role.
Greet the public in person or by phone; answer, screen, and route calls using appropriate telephone etiquette.
Provide general information about employment opportunities and directional information to employees.
Prioritize and accurately complete a high volume of work while meeting departmental quality, productivity, and federal standards.
Prepare, complete, and track employee drug tests and sort drug-test billing by outlet.
Prepare offer letters, new-hire welcome letters, gaming-license letters, rebadge letters, expiration-date letters, random drug-test letters, and name-change letters.
Complete employee verifications by phone, fax, and in person, as well as IT request forms and supervisor-change forms.
Assist with department reports and compile information for monthly tribal reports.
Complete MSS forms for employee transactions, attach supporting correspondence, and check forms for accuracy and completeness.
Prepare, administer, review, and track online onboarding paperwork; review documents and complete the employer section of I-9 forms.
Prepare new-hire spreadsheets and packets, including drug-test forms, and process separations for new hires who do not call or show.
Prepare and manage transfer and promotion spreadsheets and track resumes.
Assist with document notarization and administer pre-employment assessment tests and track results.
Prepare, troubleshoot, and activate proximity badges; maintain access-control profiles in the proximity-card database and audit job-group access.
Retrieve employee information from WebDocs/JDEdwards and Oracle Cloud as needed.
Represent Harrah’s Cherokee Casino Resort in recruiting efforts.
Participate in designated training opportunities, special projects, and assigned meetings.
Submit weekly performance reports and program recommendations to the Development Program Supervisor.
Perform other duties as assigned and follow regulatory, departmental, and company policies and procedures ethically.