Human Resources Information Technology Specialist
About The Position
The Human Resources Information Systems Analyst supports operational data needs across the company’s HR applications, including ADP Enterprise, Cornerstone, iCIMS, and future applications. The role participates in implementing new modules, functionality, and applications, and provides ongoing support and administration for existing systems. The analyst helps end users make effective use of current systems and processes and identifies opportunities for improvement. The position also maintains and audits HR information, applicant tracking, and learning management systems; helps ensure data integrity through queries and analysis; documents processes; and collaborates with Human Resources, Information Technology, and external stakeholders on system fixes, upgrades, testing, and implementation. It supports HR initiatives, including the wellness initiative, and must maintain patient and employee confidentiality in accordance with HIPAA requirements.
Requirements
- High school diploma or General Education Diploma required.
- Strong knowledge of Microsoft Office.
- Excellent communication skills and telephone protocol.
- Professional verbal and written communication skills.
Nice To Haves
- Bachelor’s degree preferred.
- Experience with ADP, Cornerstone, or other Human Resources Information Systems is strongly preferred.
- Advanced Excel, Word, and PowerPoint skills are strongly preferred.
Responsibilities
- Process daily user requests and provide production support, including workflow management and front-line assistance by phone and email.
- Audit employee-level data, including historical data; research and resolve system-related issues; and perform scheduled activities such as mass updates.
- Recommend solutions or alternate methods to meet new and existing requirements.
- Maintain mapping rules, home departments, and security departments.
- Act as a system subject matter expert.
- Maintain and audit Human Resources Information Systems, Applicant Tracking Systems, and Learning Management Systems.
- Support data integrity by running queries and analyzing data.
- Document current processes and recommend changes as needed.
- Coordinate system fixes and upgrades with Human Resources and Information Technology.
- Assist with the review, testing, and implementation of system upgrades and updates.
- Seek and support approaches, practices, and processes that improve the efficiency of Human Resources applications.
- Assist with implementing new functionality, including preparing test scripts, testing, and creating user and training documents.
- Document and implement process improvements related to policy or organizational changes.
- Serve as a liaison with external third parties and stakeholders, including Payroll, ADP, Finance, and benefit vendors.
- Create and maintain reports or queries using appropriate reporting tools, and assist in developing standard report templates.
- Support the wellness initiative and other Human Resources initiatives.
- Comply with HIPAA privacy and security requirements to maintain patient and employee confidentiality.
- Adhere to organizational policies and procedures.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
