The Human Resources Generalist supports employees and branch leaders across SSA’s locations and manages core employee lifecycle processes. The role owns onboarding from offer acceptance through the first 90 days, including paperwork, I-9 and E-Verify, ADP setup, equipment and system access coordination, orientation, and check-ins. It also manages employee exits, including final pay coordination, benefits and COBRA notices, equipment and access recovery, exit interviews, and record updates. The role provides guidance on employee relations, performance conversations, documentation, policies, benefits, leave, and HR best practices. It maintains employee data and processes employee changes in ADP Workforce Now, supports benefits enrollment and employee life-event changes, and assists with compliance and employment records. The position also helps integrate employees from acquired companies and creates scalable, repeatable HR processes, checklists, templates, and workflows. Success includes completing onboarding setup by or before the employee’s first day, accurate and timely offboarding, responding to employee and branch questions within one business day, maintaining audit-ready ADP records, strong onboarding satisfaction, and consistent use of documented processes.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed