Human Resources Generalist - Hospitality Industy

Level99 Entertainment•Greater Boston, MA

13d•Hybrid

About The Position

As a Human Resources (HR) Generalist, you will be responsible for a wide range of HR functions, inclusive of employee relations and talent acquisition. This is a hands-on role that directly impacts the team delivering high-energy guest experiences in a fast-paced environment. Experience within the hospitality and restaurant industries is a plus. The HR Generalist is passionate about getting the details right, anticipating team members and management needs, and advancing the Level99 brand.

Requirements

8+ years of Human Resources experience; with experience in the hospitality industry
Experience with recruitment, including active sourcing.
Experience with employee relations - especially understanding the dynamics of the service industry.
Must possess outstanding organizational, interpersonal, and administrative skills, as well as excellent attention to detail.
Must have the ability to promote positive, fair, and ethical relations with all team members as an ambassador of the Level99 brand.
Must be able to navigate confidential matters with tact and diplomacy.
Strong verbal, written, and interpersonal skills.
Requires strong computer skills and proficiency in Google Suite and/or Microsoft Office specifically Word, Excel, & PowerPoint.
Ability to work a flexible schedule based on business needs.
Ability to travel periodically as required for staffing and operations in multiple venues.
A reliable car, current driver's license and safe driving record are required.

Nice To Haves

Bachelor’s Degree in Human Resources, or a related business field, or equivalent experience required
Multi-state knowledge and experience
Experience with the UKG HRIS
Familiarity with applicant tracking systems
Familiarity with Human Resources law and compliance
Knowledge of a second language, particularly Portuguese or Spanish, a plus

Responsibilities

Manage the end-to-end recruitment process, including job postings, resume screening, conducting interviews, active sourcing, and facilitating the onboarding process.
Collaborate with hiring managers to understand needs and contribute to the development of effective hiring strategies.
Act as a trusted advisor to team members and management, providing guidance on HR policies, procedures, and best practices.
Address and resolve employee relations issues, conducting investigations when necessary, and ensuring a positive and inclusive work environment.
Assist in the development and implementation of HR policies and procedures, ensuring compliance with applicable laws and regulations.
Keep abreast of changes in employment laws and regulations and update policies accordingly.
Support performance management processes, including goal-setting, performance reviews, and professional development plans.
Provide guidance to managers on effective performance management and employee development.
Assist in the payroll process, including the upkeep for information within our UKG platform.
Administer employee benefits programs, including health insurance, retirement plans, and other perks.
Maintain a positive, upbeat, pro-active attitude and deliberately inspire the same in co-workers.
Working on special projects, and other duties, as assigned.