Silver Dollar City - [EXE] Human Resources Generalist (Exempt)

Silver Dollar City Company • Branson, MO

166d

About The Position

The Human Resources Generalist supports HR operations, with primary ownership of onboarding, HRIS record administration, compliance auditing, and leave-of-absence processing. The role develops subject matter expertise in core HR operations while gaining exposure to strategic HR leadership responsibilities. It partners with assigned operating divisions and stays informed about organizational changes, staffing movement, workforce trends, and upcoming business needs. The position reports to the HR Manager and works closely with two peer HR Generalists, providing cross-coverage and operational backup as needed.

The Generalist also participates in rotational HR leadership activities, including employee-relations investigations, leader coaching, and consultative support for front-line leadership. The role offers progressive exposure to broader HR functions and strategic partnership responsibilities, with opportunities to deepen operational expertise and develop consultative capabilities.

This is a year-round exempt position. A resume is required with the application.

Requirements

• Must be at least 18 years of age.
• Must pass a pre-employment background check.
• Must have or be able to obtain and maintain a Missouri Class E Driver's License or resident-state equivalent.
• Strong attention to detail and organizational skills.
• Ability to appropriately manage sensitive and confidential information.
• Strong interpersonal and customer-service skills, with the ability to build trust and credibility.
• Comfort learning and using technology and systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills.
• Ability to work independently and collaborate effectively within a team.
• High school diploma or equivalent required.

Nice To Haves

• Bachelor’s degree in Human Resources or a related field and/or 1–3 years of experience in Human Resources or a related field preferred.
• Experience working with an HRIS such as UKG or Workday strongly preferred.
• Experience supporting onboarding, leave administration, HR records management, or compliance auditing preferred.
• Previous exposure to employee relations through supervisory responsibility preferred.

Responsibilities

• Prioritize and coordinate HR operational activities for assigned operating divisions using independent judgment.
• Coordinate and execute employee onboarding activities, ensuring a positive and compliant new-hire experience.
• Maintain employee records in the HRIS with accuracy and confidentiality.
• Process employee status changes, transfers, promotions, compensation updates, and separations in accordance with established procedures.
• Conduct routine and ad hoc audits of HR records, personnel files, and system data for accuracy, compliance, and completeness.
• Support leave-of-absence administration, including intake, tracking, documentation, employee communication, and coordination with internal and external partners.
• Ensure compliance with employment laws, company policies, and recordkeeping requirements.
• Identify, investigate, and resolve routine HR process discrepancies, escalating complex or high-risk matters as appropriate.
• Interpret and apply established HR policies, procedures, and compliance requirements in day-to-day employee support and administration.
• Assist with HR reporting, documentation preparation, and data validation.
• Participate in rotational HR responsibilities, including supporting employee-relations investigations and assisting leaders with performance and conduct consultations.
• Guide and support employees and leaders on standard HR processes, practices, and documentation requirements, escalating complex employee issues appropriately.
• Use discretion and sound judgment when handling sensitive and confidential employee matters.
• Maintain awareness of workforce changes, staffing plans, organizational movement, and business initiatives within assigned divisions.
• Build effective working relationships with leaders and employees to support business and operational needs.
• Provide backup support for peer HR Generalists during absences, workload balancing, or operational surges.
• Recommend and support process improvements and workflow efficiencies that enhance HR service delivery and compliance outcomes.
• Assist in documenting HR procedures, workflows, and best practices.
• Support implementation and adoption of HR technologies and process enhancements.
• Contribute to a collaborative, customer-focused HR team environment.

Benefits

• Free admission to Silver Dollar City Attractions and discounted admission to Herschend Enterprises attractions and resorts across the United States for employees and dependents.
• Complimentary tickets and discounts on season passes for loved ones.
• Discounts on dining, drinks, and merchandise across Silver Dollar City Attractions.
• Profit Sharing and 401(k) Retirement Plan available after three months of employment, with monthly plan entry dates.
• Affordable health plan options, including co-pay, HSA, and FSA options, available to full-time seasonal and year-round employees.
• Employee health center offering basic office visits, X-rays, and lab work for a co-pay, whether insured or not.
• 100% free tuition starting on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED