Silver Dollar City - [EX] Merchandise Warehouse Manager (Exempt)

All Career • Branson, MO

6d

About The Position

The Merchandise Warehouse Manager is responsible for acquiring, distributing, and maintaining inventory of Merchandise products for the operating region. This role manages inventory systems and data, coordinates product procurement and distribution, and ensures accurate inventory tracking and reporting. It also troubleshoots inventory technology and supports its integration with other software applications.

The manager leads receiving and distribution teams, overseeing staffing, scheduling, training, safety, and performance. The role works with internal and external partners and vendors to plan inventory needs, maintain timely deliveries, improve processes, and prevent shortages or overstock. It also creates regional training materials and provides training and support for inventory systems, equipment, reporting, and the merchandise procurement lifecycle.

The position involves regular support for team members working across various shifts and schedules, which may require attention outside typical business hours. Physical demands include lifting and moving items, standing, handling objects, and climbing ladders and stairs. The work environment may include wet or humid conditions, moving mechanical parts, outdoor weather, temperature extremes, vibration, and occasional exposure to heights, fumes, airborne particles, or chemicals.

Requirements

• High level of familiarity with Merchandise Buying; a background in Merchandise Buying is preferred.
• Experience working within a budget.
• Proven experience managing internal and external organizational relationships.
• Ability to work collaboratively with cross-functional teams and external partners.
• Strong background in inventory control systems and ability to adapt quickly to new systems.
• Strong planning and future projection skills for effective inventory management.
• Strong negotiation skills and experience in vendor management.
• Ability to analyze data and use insights to guide decisions and process improvements.
• Flexibility to handle operational needs outside regular working hours as required.
• Experience leading and managing teams, including staff training and development.
• Ability to regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds, and occasionally lift or move up to 50 pounds.
• Ability to meet the position's vision, hand use, reaching, communication, standing, balancing, stooping, kneeling, crouching, and climbing demands.

Responsibilities

• Manage, audit, and review Merchandise Inventory Systems activities and data entry to ensure accurate and timely information.
• Maintain and manage inventory control systems.
• Coordinate the acquisition and distribution of merchandise products.
• Ensure accurate inventory tracking and reporting, and audit and govern merchandise inventory data.
• Troubleshoot inventory technology and its interfaces with other applications, and address operational user issues.
• Manage receiving clerks and distribution teams responsible for processing and transporting merchandise.
• Oversee team staffing, scheduling, training, safety, policy compliance, and performance feedback.
• Provide leadership and support to team members across various shifts and schedules, including outside typical business hours when needed.
• Coordinate with internal and external partners to support timely merchandise acquisition and distribution.
• Develop inventory projections and plans to meet inventory needs and distribution timelines.
• Maintain relationships with vendors, suppliers, and other counterparts to support accurate, timely deliveries.
• Collaborate across departments to streamline inventory processes and improve efficiency.
• Monitor inventory levels and adjust orders to prevent shortages and overstock.
• Ensure compliance with company policies and industry regulations related to inventory management.
• Create and maintain regional training, process documentation, and job aids based on enterprise-level documentation.
• Lead, support, or coordinate training and troubleshooting for inventory systems, software capabilities, equipment use, and reporting.
• Ensure training and familiarity with frontline roles across merchandise acquisition, processing, and distribution.
• Perform other duties as assigned.

Benefits

• Free admission to Silver Dollar City Attractions and discounted admissions to Herschend Enterprises attractions and resorts across the U.S. for employees and dependents.
• Complimentary tickets and season-pass discounts for loved ones.
• Dining, drinks, and merchandise discounts across Silver Dollar City Attractions.
• Profit Sharing and 401(k) Retirement Plan available after three months with the Company, subject to monthly plan entry dates.
• Affordable health plan options, including co-pay, HSA, and FSA, for full-time seasonal and year-round employees.
• Employee health center offering basic office visits, x-rays, and lab work for a co-pay, whether insured or not.
• 100% free tuition starting on the first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed