Human Resources Generalist

LAND OF LINCOLN GOODWILL INDUSTRIES INC•Springfield, IL

20h•Onsite

About The Position

The Human Resources Generalist performs a variety of human resource functions under the guidance of the HR Operations Manager. This role provides guidance and counseling in areas such as employee relations, HR support, HR operations, compliance, benefits administration, onboarding, training, communication, HR systems, reporting, process improvement, team support, and cross-functional collaboration. The organization's mission is to provide people with the skills and resources to become self-sufficient through the power of work, with a vision to elevate people through the power of work and continue to be a leader in environmental sustainability. The company values Stewardship, Engagement, Respect, Visibility, and Elevation (SERVE).

Requirements

2–4 years of HR experience in a generalist or HR support role.
Knowledge of HR law and compliance.
Strong administrative, communication, and customer-service skills.
Experience with HRIS systems.
Ability to handle confidential information with integrity and professionalism.
Excellent written and oral communication skills, and the ability to make presentations before groups.
Proficiency with Google business platform and/or Microsoft Word, Excel and PowerPoint as well as online training, and HRIS platforms.
Working knowledge of multiple human resources disciplines, as well as federal and state employment laws.
Strong planning and organizational skills.
Ability to gain operational knowledge of organizational policies, regulatory requirements and accreditation standards.
Ability to be consistently at work and on time on scheduled work days.
Ability to interact with people in a manner which enhances their dignity, privacy and confidentiality.
Ability to work independently while fostering a strong team atmosphere.
Ability to follow LLGI policies and procedures.
Ability to maintain confidentiality of information related to LLGI operations.
Ability to demonstrate professionalism and confidentiality.

Nice To Haves

Associate’s or Bachelor’s degree preferred
SHRM-CP/PHR preferred or willingness to obtain
Experience with Paycom HRIS system preferred

Responsibilities

Provide frontline HR support by answering employee and manager questions and interpreting HR policies and procedures.
Support employee relations activities, including gathering documentation, assisting with investigations, and tracking outcomes.
Coach managers on basic employee relations matters, including documentation, performance concerns, and progressive discipline.
Document employee relations cases and maintain records for consistency, precedent, and compliance.
Partner with leadership to support a positive workplace culture, employee engagement, and retention efforts.
Ensure accurate and timely processing of employee lifecycle transactions in the HRIS (hires, changes, terminations).
Maintain personnel files and HR documentation in compliance with record retention standards.
Support compliance processes including FMLA, ADA, leave tracking, workers’ compensation documentation, and unemployment claims.
Stay current on employment law updates and ensure consistent application in daily HR practice.
Assist with internal audits and support agency accreditation activities as needed.
Support benefits administration, including enrollments, qualifying life events, terminations, and employee inquiries.
Coordinate benefits processes for new hires and annual open enrollment in partnership with HR Operations Manager.
Assist with employee communication related to benefits programs and change.
Coordinate onboarding activities in partnership with the Talent Acquisition team to ensure a smooth new-hire experience.
Facilitate new hire orientation and assigned compliance training sessions.
Track and maintain compliance training records and support reporting requirements.
Maintain HR-related content on the intranet and ensure resources are current and accessible.
Maintain HRIS data accuracy and generate routine and ad hoc reports as requested.
Support employee surveys, exit interviews, and engagement initiatives; assist with basic data analysis.
Maintain and update HR Standard Operating Procedures (SOPs) and recommend process improvements.
Participate in HR projects focused on improving efficiency, communication, and employee experience.
Assist with additional HR initiatives and special projects as assigned.
Serve as a backup to HR team members as needed to ensure continuity of service.
Collaborate with HR Operations and Talent Acquisition & Development to support aligned HR service delivery.
Build trust by interacting with others in a way that gives them confidence.
Drive and contribute to the implementation of change management efforts.
Travel to locations within the LLGI territory.
Ensure that the customer’s perspective is a driving force behind customer satisfaction.
Seek to understand internal and external customer circumstances, problems, expectations and needs.
Identify organizational needs and create solutions.
Build awareness around LLGI’s mission, vision and values.
Identify opportunities and generate ideas to improve human resources department and organizational objectives.
Initiate action to create value, advance and meet departmental demands.
Partner with leadership and staff to identify, assess, create, and implement process improvement.
Enforce and model awareness of safety and loss prevention.
Ensure that all safety standards are being followed.
Participate in professional organizations, seek development opportunities, and stay current in field.
Lead and embrace the mission, vision and values of LLGI.
Seek to understand individual differences and values to build workplace relationships.
Actively pursue personal development opportunities.
Perform other duties as required or assigned.