Human Resources Generalist

SAFE Credit Union•Folsom, CA

8d•Hybrid

About The Position

Under the direction of the Senior Human Resources Manager and in close partnership with Human Resources Business Partners (HRBPs), the Human Resources Generalist provides operational and programmatic HR support across a broad range of employee-related activities. This role serves as a key resource for employees and leaders, delivering timely guidance on policies, procedures, and employment practices while ensuring accurate documentation and regulatory compliance. The HR Generalist supports a designated business unit as an embedded HR resource, reinforcing organizational initiatives, strengthening employee experience, and promoting SAFE’s culture. The role emphasizes execution, intake management, employee relations support, investigations assistance, leaves and accommodations coordination, and HR reporting, while escalating complex or strategic matters to HR leadership or HRBPs as appropriate.

Requirements

Bachelor's degree preferred; or 4-5 years related experience and/or training; or equivalent combination of education and experience.
Prior experience in Employee Relations, Investigations and Leave of Absence preferred.
Must be analytical, versatile, multi-functional, and have the ability to work on a wide range of projects, varying in size and complexity.
This role provides privileged access to confidential and highly sensitive information, requiring a candidate who acts with the utmost integrity and ability to maintain a high level of confidentiality.
Excellent verbal and written communication skills
Excellent interpersonal and conflict resolution skills
Excellent time management skills with a proven ability to meet deadlines.
Strong proficiency with Microsoft Office including high level skills in Excel
Ability to quickly learn and apply new processes and technologies
Ability to work independently and prioritize tasks.
Ability to present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties
Ability to read, analyze, and interpret general business communications, professional publications, or governmental regulations
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, members, and the general public.
Ability to communicate difficult/sensitive information tactfully.
Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Nice To Haves

Certifications in Human Resources fields desired.
UltiPro experience highly preferred

Responsibilities

Serve as the primary point of contact for general HR inquiries from employees and leaders, monitoring and responding to the HR intake email inbox; ensure timely, accurate responses and escalate complex or sensitive matters to HR leadership or HRBPs.
Provide day-to-day guidance to leaders and employees on organizational policies, procedures, corrective action processes, and performance management expectations.
Support HRBPs and HR leadership in employee relations matters by assisting with investigations, including conducting interviews, gathering documentation, and preparing investigation summaries and final materials.
Partner with HR leadership and HRBPs to support employment actions such as Performance Improvement Plans, corrective action, and terminations, ensuring processes are executed consistently and in alignment with policy and employment regulations.
Coordinate and administer the termination process (voluntary and involuntary), working closely with Payroll, HR leadership, and business leaders to ensure complete documentation, system updates, and policy compliance.
Partner closely with Payroll to support compliant and timely submission of payroll by business leaders; coordinate with leaders and HR partners to ensure accurate documentation, timely system updates, and appropriate communication when changes may affect payroll processing.
Administer exit processes, including issuing exit interview surveys and/or conducting exit interviews; maintain accurate exit interview records, logs, and summary insights.
Assist leaders in drafting corrective action documentation and ensure accurate, up-to-date recordkeeping in HR systems and personnel files.
Act as an extension of the Leaves of Absence and Accommodations team by conducting initial intake meetings, responding to employee and leader inquiries, and issuing required notices regarding employee rights and responsibilities.
Maintain and update HR templates, forms, procedures, and tracking logs; support audits and reviews to ensure compliance with federal, state, and local employment laws.
Track, analyze, and report on HR operational metrics such as turnover, exit data, and employee relations trends; prepare reports to inform HR leadership and support process improvement efforts.
Support execution of HR programs and initiatives by collaborating with HR colleagues, business leaders, and other departments across SAFE.
Serve as HR support for non-complex business units and provide backup support for HRBPs as needed.
Maintain current knowledge of HR best practices, employment law updates, and regulatory requirements.
Perform other duties as assigned.

Benefits

full medical
vision
dental
401k matching
HSA
FSA
Professional Development Opportunities: Offering training programs, workshops, and mentorship.
Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
Career Growth: Clear paths for career advancement and internal promotions.
Work-Life Balance: Encouraging a healthy balance between professional and personal life.
Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.