Human Resources Generalist

Troon • Pebble Beach, CA

13d • Onsite

About The Position

The Human Resources Generalist delivers HR support and strategic guidance to property managers, executives, and leadership teams. The role spans employee relations, compliance, performance management, HRIS, and training, and partners with leaders to align HR practices with organizational goals. Reporting to the Senior HR Business Partner, the Generalist promotes proactive engagement and consistent, compliant, people-centered HR delivery. This is a fully on-site position based at the Pebble Beach property. Travel may be required for site visits, training, and audits.

The position supports HR operations and employee inquiries, maintains HR records and reporting, advises on policies and compliance, assists with employee and labor relations, supports collective bargaining agreement administration, and handles payroll-related timecard review, audits, and pay-period close activities.

Requirements

• Bachelor’s degree in human resources, Business Administration, Industrial Relations, or a related field; equivalent combinations of education and experience are considered.
• A minimum of 3 years of HR experience.
• Experience working in a unionized workforce.
• Strong knowledge of federal and multi-state employment laws and HR best practices.
• Working knowledge of California employment law requirements, including meal and rest period obligations, final pay rules, mandatory harassment prevention training (SB 1343), and Paid Sick Leave regulations under the HWHFA.
• Proficiency with HRIS systems; UKG is preferred.
• Experience with payroll functions, including timecard entry, review, and audit processes.
• Excellent communication, interpersonal, and organizational skills, with demonstrated ability to build relationships and influence at all levels, including conflict resolution.
• Experience with collective bargaining agreements, grievance procedures, and investigation practices.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Flexibility to respond to weekend or after-hours communications as needed.

Nice To Haves

• Bilingual in English and Spanish.
• PHR/SPHR or SHRM-CP/SCP certification.
• Experience facilitating training sessions, webinars, and onboarding programs.
• Experience with UKG HRIS systems.

Responsibilities

• Manage and support a broad range of HR processes, engaging with managers and employees to resolve issues and drive positive outcomes.
• Serve as a point of contact for employee inquiries, concerns, and conflict resolution, including investigations handled through calls, email, ethics hotlines, and case management systems.
• Maintain accurate employee records in HR systems and run and analyze reports to support data-driven decision-making.
• Partner with Total Rewards, Talent Acquisition, and Learning & Development to deliver integrated HR solutions.
• Ensure compliance with federal, state, and local employment laws, labor regulations, organizational policies, and practices.
• Educate managers and employees on HR policies, procedures, and programs, and support consistent implementation across the property.
• Coach managers to strengthen leadership skills and navigate employee interactions and complex business situations.
• Assist managers with employee relations matters involving attendance, performance, conduct, workplace conflict, and leave administration.
• Support administration and interpretation of collective bargaining agreements.
• Help resolve employee concerns through investigation and problem-solving, including gathering information from documentation and conversations and recommending actions.
• Partner with leadership, the HR team, and legal on complex employee and labor relations situations while maintaining a positive work environment.
• Process and review timecard entries for accuracy and timely submission in accordance with company policy and wage and hour requirements.
• Conduct regular payroll audits to identify and resolve discrepancies, partnering with the Payroll team as needed.
• Support pay-period close activities and maintain documentation for audit readiness.
• Travel as needed for site visits, training, and audits.
• Respond to weekend or after-hours communications as needed.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with employer match for employees age 19 and older.
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level