Human Resources Generalist

Casey's•Ankeny, IA

3h•Remote

About The Position

At Casey’s, we work hard to be the best and have a good time doing it. We stay true to our roots and put service first—building a better future for our teams and our business. We strive to treat people the way they want to be treated, and we take pride in caring for our guests, our communities, and each other. If you’re an HR professional who thrives in a fast-moving retail environment, enjoys partnering closely with leaders, and wants a role that blends employee relations, talent practices, and data-driven improvement—this is your opportunity to make an impact. As a Human Resources Generalist, you’ll execute a wide range of core HR processes while partnering with leaders to build strong teams and an engaging workplace. You’ll provide guidance to Region Directors, District Managers, and Store Managers on policies, performance, people practices, employee relations matters, and help drive HR initiatives that improve compliance, efficiency, and day-to-day operations. This remote role supports Casey’s store locations across Iowa—including the Des Moines metro, Council Bluffs, Ames, and nearby rural communities—with limited travel to stores as needed.

Requirements

Bachelor’s degree in related field, or equivalent work related experience required.
Three years of human resources experience.
Basic knowledge of civil rights, equal opportunity and other employment laws and regulations.
Strong understanding of concepts, practices and procedures considered best practices for human resources.
General familiarity with concepts pertaining to the Family Medical Leave Act and other leave policies as well as drug and alcohol matters as it pertains to employment.
Ability to handle situations with discretion, good judgement, and an appropriate sense of urgency.
Excellent communication skills (verbal, written and presentation) with the ability to communicate with individuals across all levels of the organization.
Must possess a valid driver’s license and have the physical ability to drive a vehicle for job related travel.

Nice To Haves

Certification as a Professional in Human Resources (PHR) or Society of Human Resources Management Certified Professional (SHRM-CP) preferred.

Responsibilities

Partner with Field Leadership on workforce retention and engagement strategies.
Coach and advise leaders on HR policies, practices, and employment-related topics; interpret and explain HR policies, procedures, and applicable regulations
Support employee relations by responding to concerns and guiding leaders through values-based solutions (coaching, performance conversations, corrective action, conflict resolution, development planning, etc.)
Handle sensitive matters appropriately, including intake and investigations of concerns such as harassment/discrimination/retaliation, wage/hour questions, and other team member relations issues—escalating complex cases when needed
Develop and deliver training and HR education materials to strengthen leader capability and ensure programs are executed effectively
Drive continuous improvement by identifying opportunities within processes, procedures, compliance, and operations
Analyze workforce data (turnover, survey results, trends) and share insights and recommendations