Human Resources Generalist

Benesch Law•Cleveland, OH

16d•Hybrid

About The Position

At Benesch, we pride ourselves on exceeding expectations and building trust with both clients and employees, who are considered the firm's #1 asset. The firm is committed to providing the highest level of legal service and fostering a positive work environment, consistently earning recognition on Chicago and Cleveland's Top Workplaces lists and advancing on the AmLaw 150. Benesch attracts and retains top talent by offering a hybrid schedule, career development and growth opportunities, transparent leadership, and a culture that celebrates diversity, equity, and inclusion. The firm is one of the fastest-growing in the nation with offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. The Human Resources Generalist position is open in the Cleveland office, offering hybrid work with work-from-home flexibility. This role is central to the human resources department, acting as a liaison between employees and managers to ensure solid employee relations and focusing on learning and development. The Generalist will help build curriculum, provide programming support, and assist professionals in achieving their future goals. As a key member of the Human Resources team, this role supports the firm's people strategy across a growing, multi-office environment, combining traditional HR responsibilities with a strong emphasis on learning and development initiatives for support staff. The HR Generalist will partner with firm leadership and HR colleagues to deliver impactful learning programs, strengthen managerial development efforts, and drive firmwide staff performance management, while also contributing to employee relations, onboarding, and integration initiatives to enhance the overall employee experience.

Requirements

Bachelor's degree in Human Resources, Organizational Psychology, Business, or a related field
Minimum of five years of progressive human resources experience
At least two to three years focused on learning and development, training, or organizational development
Proven experience conducting interviews
Proven experience managing performance processes
Proven experience facilitating employee development within a professional services or multi-office environment
Strong understanding of employee relations, coaching principles, and performance management in a professional services setting
Outstanding interpersonal, facilitation, and presentation skills
Ability to build trust and collaborate effectively across all levels of the organization
Proficiency in Microsoft 365 applications, including Word, Excel, PowerPoint, and Teams
Familiarity with learning or talent development platforms
High level of discretion, sound judgment, and integrity when handling sensitive and confidential information

Nice To Haves

SHRM or HRCI certification preferred

Responsibilities

Serves as a highly-visible HR partner for employees and managers across the firm, providing direct guidance on employee relations, performance management, onboarding, and policy interpretation.
Partners with department leaders and hiring managers in support of candidate selection, including interviewing candidates, assessing fit, and providing input into hiring decisions.
Conducts new hire check‑ins at the 30, 60, and 90‑day milestones to ensure a successful integration experience, identify development needs, and foster early engagement.
Participates in the offboarding process by conducting exit interviews, reports on themes and trends and supports a smooth transition experience.
Partners with leadership to identify skill and competency gaps among support staff and recommends learning and development initiatives that build capability and confidence.
Administers the firm's annual performance management process for support staff, including communications, training for managers, cycle coordination, and follow‑up to ensure consistency and quality.
Manages the design, coordination, and evaluation of firm‑wide learning programs for support staff, including workshops, skill‑building sessions, and professional development opportunities.
Administers the firm's SkillPath learning subscription, including user setup, curation of recommended learning paths by role/level, and regular reporting on enrollments, completions and utilization trends to HR leadership.
Partners with managers to promote SkillPath content aligned to performance and development goals, monitoring course completion and incorporating learning data into talent discussions and coaching conversations.
Coordinates the Bundle 1:1 coaching program end-to-end, tracking enrollment, session utilization and feedback, and escalating low participation to department leaders.
Generates key takeaways, themes and future development opportunities upon an individual's completion of the individual coaching program.
Designs and facilitates HR-specific and managerial trainings that can be delivered via the firm's LMS platform.
Tracks training engagement and assures all training records are thorough and stored properly.
Supports the design and implementation of career pathing frameworks for support staff, helping define competencies, growth criteria, and development plans that promote retention and advancement.
Leads or assists with employee engagement and organizational development initiatives such as onboarding enhancements, culture surveys, recognition programs, and change‑management projects.
Provides coaching and consultative support to managers on employee relations, performance improvement, and engagement strategies to foster a high‑performance culture.
Collaborates with HR colleagues to ensure alignment across initiatives and a consistent employee experience throughout all Benesch offices.
Stays informed on best practices in learning, performance management, and organizational development, sharing recommendations to strengthen the firm's people programs.
Other duties and projects as assigned.