Human Resource Generalist

Banknote Corp of America•Browns Summit, NC
•$63,000 - $72,500•Onsite

About The Position

Banknote is seeking an experienced Human Resources Generalist to support daily human resources operations in a manufacturing environment. The role focuses on employee relations, HR compliance, onboarding, performance management, and employee engagement. The position works directly with employees and supervisors to resolve workplace concerns and help maintain a positive and productive work environment. The successful candidate will be a hands-on, approachable HR professional who engages with employees on the production floor, advises supervisors, addresses workplace concerns, and helps ensure policies are applied fairly and consistently. The role handles sensitive employee information and supports a broad range of HR activities that affect the employee experience.

Requirements

  • 3–5 years of progressive Human Resources experience.
  • Experience supporting employee relations, HR administration, onboarding, and performance management.
  • Working knowledge of employment laws, HR compliance, and personnel recordkeeping.
  • Experience with workplace investigations, conflict resolution, corrective action, and employee documentation.
  • Proficiency with Microsoft Office applications and Human Resources Information Systems (HRIS).
  • Strong written and verbal communication skills.
  • Excellent interpersonal, organizational, problem-solving, and decision-making abilities.
  • Ability to manage multiple priorities in a fast-paced work environment.
  • Ability to handle confidential and sensitive information with professionalism and discretion.

Nice To Haves

  • Bachelor's degree in Human Resources, Business Administration, or a related field; equivalent practical Human Resources experience may be considered in place of a degree.
  • Previous HR experience in manufacturing, production, distribution, or another industrial environment.
  • Experience supporting hourly employees, production teams, and frontline supervisors.
  • Familiarity with employee engagement initiatives, HR reporting, and compliance audits.

Responsibilities

  • Serve as a primary point of contact for employees and supervisors regarding HR policies, procedures, benefits, and workplace concerns.
  • Support employee relations activities, including workplace investigations, conflict resolution, documentation, and issue resolution.
  • Partner with managers and supervisors to address employee concerns and provide guidance on HR policies and best practices.
  • Assist with corrective action, disciplinary procedures, performance management, and related documentation.
  • Coordinate employee onboarding, new-hire orientation, job changes, and offboarding activities.
  • Support employee engagement initiatives and programs that promote a positive workplace culture.
  • Maintain accurate employee records and update information in the Human Resources Information System (HRIS).
  • Assist with HR compliance, reporting, audits, recordkeeping, and special projects.
  • Help ensure consistent application of company policies and compliance with applicable federal and state employment laws.
  • Support workforce communication and guide employees on HR-related processes and procedures.
  • Maintain confidentiality when handling sensitive employee information and personnel matters.
  • Work directly with employees and leaders in the production environment to identify concerns and support effective HR practices.
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