Human Resources Generalist

Creative Co-Op, Inc. • Memphis, TN

41d

About The Position

The HR Generalist serves as a key partner to the Human Resources Manager and employees, supporting the day-to-day execution of Human Resources functions. This role provides administrative and operational support across a broad range of HR activities, including talent acquisition, onboarding, employee relations, benefits administration, Worker’s Compensation, FMLA, compliance, and HR systems. The HR Generalist plays a critical role in ensuring accurate HR processes, a positive employee experience, and compliance with company policies and applicable employment laws.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• 2–4 years of HR Generalist or related experience.
• Experience supporting multiple HR functions.
• Experience with HRIS systems (BambooHR and Paychex preferred).
• Strong interpersonal and communication skills.
• High level of integrity and confidentiality.
• Sound judgment and problem-solving ability.
• Strong organizational and time management skills.
• Ability to manage multiple priorities and meet deadlines.
• Detail-oriented with strong data accuracy.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Ability to analyze data and generate reports.

Responsibilities

• Support full-cycle recruitment process: Maintain and update job descriptions, Coordinate job postings (internal/external), Partner with hiring managers and external recruiters, Schedule and coordinate interviews, Prepare and issue offer letters, Manage pre-employment screenings.
• Coordinate onboarding and new hire orientation processes to ensure a smooth employee experience.
• Maintain accurate and up-to-date employee records in HRIS (BambooHR and Paychex).
• Administer E-Verify and manage I-9 compliance, including periodic internal audits.
• Ensure compliance with federal, state, and local employment laws.
• Maintain required labor law postings across all locations.
• Assist with benefits administration, including new hire enrollments and life event changes, Open Enrollment coordination and communication, Payroll deduction setup and verification, Benefits invoice auditing and reconciliation.
• Provide employees and candidates with benefit information and support.
• Administer and track employee leaves of absence, including Family and Medical Leave Act (FMLA), ensuring compliance with federal and state regulations.
• Provide guidance to employees and managers on leave eligibility, documentation requirements, and return-to-work processes.
• Coordinate required notices, certifications, and communications related to FMLA and other applicable leave types.
• Maintain accurate and confidential leave records within HRIS.
• Administer Workers’ Compensation claims, including reporting workplace injuries to the carrier in a timely manner, Coordinating with employees, managers, and medical providers, Monitoring claim status and facilitating return-to-work plans.
• Partner with managers to support transitional duty assignments and ensure compliance with company policies and medical restrictions.
• Maintain accurate records and assist with audits, reporting, and claims management.
• Assist in maintaining and updating the employee handbook and HR policies.
• Support performance review processes and tracking.
• Assist with HRIS system updates, reporting, and process improvements.
• Support the implementation and optimization of HR systems and tools.
• Assist with planning and execution of company events, employee recognition programs, and training initiatives.
• Support internal HR communications and employee engagement efforts.
• Provide day-to-day HR support to employees and managers.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level