Human Resources Generalist

GardaWorld•Middleburg Heights, OH

3d•Onsite

About The Position

The Human Resources Generalist supports the HR department’s daily operations at GardaWorld’s Middleburg Heights, Ohio work site. The role manages employee records and HR systems, assists with recruitment and onboarding, coordinates training and orientation, communicates benefits, and helps ensure compliance with company policies and employment regulations. It also serves as a point of contact for applicants and employees, providing guidance and support on HR-related matters. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m. Travel expectations vary by branch. The stated salary range is $60,000 to $65,000 per year.

Requirements

Authorized to work in the United States.
Must be at least 21 years of age or older where required by applicable law or contractual requirements.
High school diploma required.
Valid driver’s license and a driving record that meets company vehicle and insurance eligibility standards.
A minimum of 3–5 years of experience in a fast-paced human resources environment.
Experience with proprietary and mass-market systems.
Proficiency with Microsoft Office Suite.
Skills in onboarding, employee documentation, background checks, benefits communication, and HR compliance reporting.
Ability to maintain composure and professionalism in interactions.
Excellent customer service for employees, applicants, and branch staff.
Proficiency with HRIS and ATS platforms, including maintaining accurate records, clean data, and compliant workflows.
Clear and effective communication with staff and employees.
Attention to detail in records, scheduling, reporting, and inventory management.
Ability to manage high-volume tasks and adapt efficiently in a fast-paced environment.

Nice To Haves

An associate or bachelor’s degree in human resources management or a related field.

Responsibilities

Guide applicants through the application process and manage their progress and statuses in the applicant tracking system.
Work with branch staff to screen and interview candidates, extend job offers, and conduct new-employee orientations.
Administer drug screens, fingerprinting, and background checks for candidates with conditional job offers.
Schedule employee orientation, including enrollment in the Learning Management System.
Communicate benefits to new hires, employees experiencing employment changes, and employees during open enrollment.
Review training-hours reports for accuracy before payroll processing.
Transition candidates into WinTeam and complete post-hire maintenance.
Conduct employment verifications as needed.
Build and maintain branch employment records and reports in accordance with record-retention policies, including I-9s, W-4s, and direct-deposit elections or pay-card records.
Manage uniform inventory, place orders, review invoices, and schedule restocking.
Verify licenses and ensure compliance reporting.
Issue employee name badges.
Process terminations and respond to unemployment claims.
Maintain transfer-request reports.
Monitor driver compliance.
Maintain WinTeam data integrity, including employee status changes.
Coordinate employee engagement efforts, including surveys, new-hire orientation, special events, and recognition programs.
Maintain OSHA documentation, support EEO-1 report filing, and ensure compliance with EEO regulations.
Communicate state and local employment-law changes to the Regional HR Leader.
Facilitate and coordinate safety, workers’ compensation programs, and quality-assurance assessments.
Assist walk-in applicants and employees, providing computer support as needed.
Answer branch phones as required.
Perform other related duties as assigned.