Human Resources Generalist, Bilingual Japanese

Mazda Motor Corporation • Huntsville, AL

3d • $69,400 - $100,600

About The Position

The Human Resources Generalist (International Services) provides bilingual Japanese-English HR support to International Service Employees (ISEs) and supports a broad range of HR programs, processes, and employee lifecycle activities. The role serves as a key contact for ISEs, managers, and other stakeholders, supporting international assignment administration and delivering responsive, customer-focused HR services.

The position partners across Human Resources and business functions on onboarding, employee services, HR operations, reporting, employee communications, and program administration. It handles routine HR matters using sound judgment and escalates complex employee relations, immigration, tax, compensation, benefits, policy, and legal issues to the appropriate subject-matter experts and leaders. Japanese-English fluency is required.

The position is based at a facility in Huntsville, Alabama, and requires 10% domestic air travel. The stated salary range is $69,400 to $100,600, with salary determined by the applicant’s qualifications and internal and market considerations.

Requirements

• At least 2 years of experience in administration, Human Resources, or a related field.
• Japanese and English proficiency, with the ability to communicate effectively verbally and in writing in both languages.
• Knowledge of human resources practices, processes, and employee lifecycle activities.
• Strong communication, customer service, organizational, and relationship-building skills.
• Ability to handle sensitive and confidential information professionally and discreetly.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Ability to analyze information, solve problems, and recommend practical process improvements.
• Proficiency with Microsoft Office applications and HR systems such as Workday or similar HRIS platforms.
• Ability to undertake 10% domestic air travel.

Nice To Haves

• Experience supporting multiple HR processes across the employee lifecycle.
• Experience supporting international assignments, expatriate populations, or globally mobile employees.
• Bachelor’s degree in Arts/Sciences (BA/BS) in Human Resources Management.
• Bachelor’s degree in Arts/Sciences (BA/BS) in Business Administration/Management.
• Knowledge of international assignment administration, immigration documentation, or expatriate support practices.
• Understanding of Japanese business culture and ability to effectively support a bilingual employee population.

Responsibilities

• Serve as a primary contact for ISE inquiries and coordinate bilingual communication among employees, family members, management, Mazda Corporate, vendors, and service providers.
• Support international assignment administration, including onboarding, assignment changes and extensions, repatriation, and other employee lifecycle events.
• Coordinate pre-assignment and onboarding activities, including employment documentation, orientation scheduling, system transactions, employee communications, and family support.
• Partner with immigration counsel, tax providers, relocation vendors, travel partners, insurance providers, and other service organizations to support assigned employee populations.
• Maintain employee records, assignment documentation, status tracking reports, and recurring administrative processes related to international assignments.
• Monitor assignment deadlines and follow up with employees, vendors, and stakeholders to ensure timely completion of required activities.
• Coordinate annual tax support activities, employee meetings, vendor communications, reporting, and required documentation.
• Assist employees and family members with assignment-related questions and direct specialized matters to appropriate subject-matter experts.
• Respond to routine employee and manager questions about established HR policies, programs, procedures, and employee lifecycle processes; consult the ISE Manager, HRBP, or subject-matter expert when elevated review or approval is needed.
• Provide Japanese-English translation and interpretation for HR communications, meetings, programs, and employee interactions.
• Support employee lifecycle activities, including organizational changes, offboarding, related transactions, and documentation.
• Prepare data, reports, presentations, meeting materials, and employee communications to support business and HR priorities.
• Partner with HRBPs on documentation, action tracking, and coordination for business-facing initiatives.
• Maintain confidentiality when handling employee information and sensitive business matters.
• Support employee engagement activities, HR programs, and special projects as assigned.
• Maintain accurate employee information in Workday and other HR systems in accordance with compliance and approval requirements.
• Prepare, analyze, and maintain recurring and ad-hoc reports and data supporting HR operations, workforce planning, and business decisions.
• Identify opportunities to improve HR processes, reporting, communication, and service delivery through effective use of HR systems, data, and documentation.
• Document procedures and recommend process improvements to enhance efficiency, service delivery, and employee experience.
• Support HR operations, project work, and cross-functional initiatives based on business priorities.
• Perform other duties as assigned and comply with applicable policies and standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed