Human Resources Generalist II- Market Commons

Goodwill Industries of Upstate/Midlands South Carolina•Myrtle Beach, SC

About The Position

The Human Resources Generalist II performs professional-level human resources functions with a high degree of confidentiality. The role works closely with senior HR and management to support organization-wide HR projects, plans, initiatives, and compliance requirements. Functional areas include employee relations; federal, state, and compliance-related reporting; affirmative action programs; EEO-1 and VETS-4212 requirements and reporting; policy and process review, enhancement, and implementation; employment law compliance; and training. The position reviews and updates company policies and procedures, identifies process gaps, recommends improvements, develops sustainable procedures, and supports consistent policy interpretation and related training. It helps ensure compliance with employment laws and regulations, maintains affirmative action and reporting records, supports audits and investigations, and addresses employee relations matters. It also maintains HR technology and applicant tracking systems, safeguards confidential information and records, and builds working relationships with employees, leadership, vendors, and supporting organizations. The position is typically performed in an office environment with a usually moderate noise level. Frequent travel to other locations, including the corporate office, is required. The employee must have a valid driver’s license and automobile insurance acceptable to Goodwill’s liability insurance carrier.

Requirements

  • Bachelor’s degree and three to seven years of experience in a mid-to-sized organization; the posting also describes the range as three to five years.
  • A combination of education and experience in human resources and/or employee relations may be considered.
  • Advanced HR knowledge for specialized and technical work, acquired progressively through education, experience, and/or formalized training involving professional certification.
  • Ability to read and interpret policies, procedures, and process documentation.
  • Ability to research HR topics, labor law, and compliance requirements; gather and analyze data; and use information to select an appropriate course of action.
  • Strategic thinking and the ability to execute plans, solve practical problems, and suggest solutions.
  • Ability to prioritize and organize work, handle competing priorities, and interact with employees across the organization.
  • Ability to respond effectively and efficiently to inquiries and complaints and exercise discretion with confidential information.
  • Ability to meet deadlines and work autonomously or independently as needed.
  • Ability to work effectively in a team-based environment and interact professionally with customers and a diverse employee base.
  • Proven results-driven experience and success in high-level HR initiatives.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
  • Proficient writing skills, including correct style, grammar, and content.
  • Strong attention to detail and accuracy.
  • Enthusiasm for the organization’s mission.
  • Valid driver’s license and automobile insurance acceptable to Goodwill’s liability insurance carrier.
  • Ability to perform frequent sitting, walking, talking and/or hearing; use close, distance, and peripheral vision; bend; handle objects, tools, or controls; and reach with hands and arms. Occasional lifting and/or moving of up to 25 pounds is required.

Nice To Haves

  • Experience working in a nonprofit environment.
  • Professional SHRM or HRCI certification.

Responsibilities

  • Identify HR process, policy, and procedure gaps; prepare best-practice recommendations; develop and implement sustainable standard operating procedures and processes; and recommend improvements to efficiency and services.
  • Review, maintain, and update company policies and procedures annually; assess potential risk and recommend improvements to clarity and organizational support.
  • Help ensure consistent interpretation and application of Palmetto Goodwill policies and procedures; assist with developing and implementing related training and reviews.
  • Support compliance with federal, state, and local employment laws and regulations, and monitor pending changes.
  • Maintain affirmative action program requirements; compile data for EEO-1 and VETS-4212 annual reporting; maintain records to conform to EEO regulations; and assist with related audits.
  • Handle employee relations matters, including counseling and guidance; conduct investigations as needed and recommend countermeasures; and assist with EEOC, SHAC, harassment, and HR investigations.
  • Maintain accurate HR technology systems, including HRIS, Employee Self Services, HR Actions, and Kronos; assist with system organization, configuration, troubleshooting, and continuity between components.
  • Assist with maintaining the Applicant Tracking System in compliance with Department of Labor, Office of Federal Contract Compliance requirements.
  • Build and maintain working relationships with employees, team members, leadership, vendors, and relevant supporting organizations; interface with leadership regarding current and long-range needs.
  • Assess risk and support adherence to employment laws and regulations; maintain current knowledge of labor laws and regulatory changes.
  • Protect the integrity and confidentiality of HR information and maintain files and records according to retention policies.
  • Comply with agency policies, procedures, and safety standards and maintain standards required by CARF, the Department of Labor, and other regulators.
  • Perform other job-related tasks as assigned.
  • Travel frequently to other locations, including the corporate office.
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