Human Resources FILE CLERK
About The Position
The HR File Clerk maintains, organizes, and manages employee records and departmental files to ensure accurate recordkeeping and compliance with organizational standards. The role supports Human Resources operations through filing systems, mail handling, document management, and file room organization. The clerk collaborates with HR team members and internal customers, providing timely, courteous, and professional service while maintaining the confidentiality of sensitive information. This position offers exposure to HR operations and the opportunity to build practical administrative, recordkeeping, and customer service skills in a healthcare environment. The work contributes to keeping employee records accurate, secure, and accessible and supports employees throughout the organization.
Requirements
- High school diploma or GED.
- Ability to maintain confidentiality and handle sensitive information.
- Excellent attention to detail and accuracy.
- Strong time management skills and ability to meet deadlines.
- Strong problem-solving and critical-thinking skills.
- Ability to multitask, prioritize, organize, and develop efficient workflows.
- Ability to work cooperatively on a team and build positive working relationships.
- Proficiency with Microsoft Office Suite or related software.
- Ability to learn and apply relevant HR knowledge in support of business operations.
- Ability to listen effectively and work with HR staff to help resolve issues using sound judgment and established standards, policies, procedures, regulations, or law.
- Ability to demonstrate flexibility, adaptability, and initiative.
Nice To Haves
- Interest in Human Resources as a career field.
- 1 to 3 years of job-related experience.
Responsibilities
- Maintain, organize, and accurately file employee and departmental records according to retention and confidentiality guidelines.
- Sort, distribute, and process incoming and outgoing mail in a timely manner.
- Organize and maintain the HR file room so records are secure, accessible, and properly stored.
- Retrieve, prepare, and archive files and documents from onsite, electronic, and off-site storage facilities.
- Ensure the accuracy, completeness, and integrity of personnel records and filing systems.
- Respond promptly and professionally to emails, phone calls, and inquiries from employees, leaders, and other customers.
- Provide courteous customer service while protecting confidential information.
- Establish and maintain effective working relationships with HR team members and organizational stakeholders.
- Assist with document scanning, electronic record management, and data entry as needed.
- Support department projects and administrative functions while meeting deadlines and service expectations.
- Follow organizational policies, procedures, and regulatory requirements concerning records management and confidentiality.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
