Human Resources Division Supervisor POS#101030105
About The Position
Join a dynamic Human Resources team that supports over 2,200 employees across 29 diverse departments, all working together to serve a thriving Cumberland County. This position serves as the County’s lead for Human Resources Information Systems (HRIS), workforce data analytics, and HR technology initiatives, offering a unique opportunity to drive innovation and efficiency. You will oversee system administration, data governance, reporting, and process automation while leading system upgrades and enhancements that support strategic decision-making. As a technical and consultative leader, you will collaborate closely with HR, Information Services, and external partners to optimize technology solutions and strengthen data integrity. If you are passionate about leveraging data and technology to improve processes and make a meaningful impact, we encourage you to apply.
Requirements
- Graduation from an accredited four-year college or university
- Three (3) years of experience in human resource administration in a technical or administrative capacity involving the assigned program area, and the application and interpretation of policies and procedures in the program areas assigned
- One of those years in a supervisory or lead capacity
- Knowledge of professional practices and methodologies related to the area of assignment
- Knowledge of County policies, procedures, and applicable State and federal laws and regulations
- Knowledge of research methods, data analysis techniques, and best practices for evaluating programs and initiatives
- Skill in planning, organizing, and prioritizing work effectively and efficiently
- Skill in gathering, analyzing, and interpreting information to develop reports, procedures, and recommendations
- Skill in exercising sound judgment, defending decisions, and interpreting policies and regulations
- Ability to maintain confidentiality of personnel records and sensitive information
- Ability to communicate effectively both orally and in writing, and to build and maintain strong working relationships with employees, management, and the public
- Ability to lead, supervise, and collaborate with others while fostering innovation, creativity, and continuous improvement
Nice To Haves
- SPHR, PHR, SHRM-CP or SHRM-SCP
Responsibilities
- Serves as the lead administrator for HRIS and related systems, including Munis, NeoGov (Insight/OHC, Onboarding, Perform, Learn), Laserfiche, and Biddle (OPAC/CritiCall)
- Leads HR technology initiatives, including system upgrades, enhancements, integrations, and process automation efforts
- Develops and manages project plans for system implementations, including timelines, stakeholder coordination, risk assessment, and deliverables
- Collaborates with ITS/ERP teams and external vendors to troubleshoot and resolve system issues related to configuration, permissions, workflows, and business rules
- Evaluates system functionality and recommends enhancements to align with operational needs and strategic HR goals
- Oversees electronic records management systems to ensure accurate storage, retrieval, and compliance with records retention requirements
- Partners with the Performance Development Supervisor to design and deliver training programs on HRIS systems and related technologies for staff and employees
- Creates and maintains standard operating procedures (SOPs), user guides, and comprehensive system documentation
- Leads change management efforts for system implementations and process improvements, including communication strategies and user adoption initiatives
- Develops workforce analytics, dashboards, and key performance indicators (KPIs), and provides data-driven insights through reporting, trend analysis, forecasting, and business process evaluation
Benefits
- Equal Opportunity Employer
- Commitment to creating a diverse and inclusive workplace
- Prohibition of discrimination and harassment
- Reasonable accommodations for qualified individuals with disabilities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
