Human Resources Director
About The Position
The Human Resources Director is the senior executive leader responsible for developing and leading Metro’s people-focused strategies, culture, labor relations, and workforce programs. The role ensures the transit authority attracts, develops, and retains a skilled, diverse, and engaged workforce to support safe and reliable public transportation. The Director provides strategic leadership in labor relations, organizational development, employee experience, benefits, and workforce compliance. As a member of the Executive Leadership Team, the role advises on organizational structure, workforce planning, and cultural development, and leads HR operations and long-term workforce strategies aligned with Metro’s mission, operational goals, and fiscal sustainability.
Requirements
- Demonstrated progressive HR leadership experience, including experience in a senior leadership role.
- Experience in a unionized environment with responsibility for labor negotiations and grievance resolution.
- Strong knowledge of federal and local labor and employment laws.
- Demonstrated experience improving organizational culture and employee engagement.
- Proficiency with Microsoft Office Suite, including Outlook, Excel, Word, and PowerPoint.
- Ability to act with urgency and multitask in a fast-paced environment.
- Excellent interpersonal and collaborative skills, with a proven track record of working successfully with cross-functional teams.
- Strong oral and written communication skills and the ability to explain complex ideas to different audiences.
- Ability to inspire, coach, and develop effective relationships with all members of a team.
- Excellent analytical and problem-solving skills.
- Bachelor’s degree from an accredited institution in Human Resources, Public Administration, Business Administration, Organizational Development, or a related field.
Nice To Haves
- Master’s degree.
- Experience in public transportation, municipal government, or another regulated public-sector environment.
Responsibilities
- Serve as a member of the Executive Leadership Team and provide strategic guidance on organizational structure, workforce planning, and cultural development.
- Develop and implement long-term HR strategies that support the organizational mission, operational goals, and fiscal sustainability.
- Lead workforce modernization initiatives, including technology adoption, training, and organizational development.
- Oversee HR operations, including talent acquisition, onboarding, employee relations, performance management, compensation, benefits, and compliance.
- Ensure HR policies and procedures reflect industry best practices and comply with federal, state, and local employment laws.
- Serve as a negotiator or executive leader in collective bargaining with represented employee groups.
- Maintain collaborative relationships with union leadership while ensuring adherence to collective bargaining agreements.
- Manage grievance procedures, arbitration preparation, and contract administration.
- Foster a culture of respect, accountability, safety, and continuous improvement.
- Oversee leadership development, training programs, and succession planning.
- Ensure compliance with FTA regulations related to workforce, drug and alcohol programs, safety-sensitive positions, and training requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
