The Human Resources Director oversees departmental operations through effective communication and in accordance with the employee handbook, policies, procedures, and applicable laws. This role plans, coordinates, assigns, and monitors departmental performance while coaching, counseling, mentoring, training, and advising staff to achieve both departmental objectives and employee career development goals. The Director interprets, develops, communicates, updates, and monitors departmental policies, procedures, and standards in compliance with applicable laws and organizational objectives. They also assist with budget preparation and manage departmental contracts, including tracking expenditures, preparing and submitting operating, personnel, and capital budget requests, providing financial data and historical analysis to support requests, negotiating contracts, monitoring contractor/vendor performance, ensuring contract compliance, and participating in related meetings. The Director develops and implements short- and long-term goals, objectives, and strategies for the department, projects, and programs to ensure efficient operations and timely completion of work, while ensuring adherence to quality standards and compliance with all applicable laws and regulations. They maintain and enhance professional knowledge and skills through seminars, training programs, and ongoing review of industry publications and resources. The role also serves as a liaison and/or active member of committees, boards, and teams, collaborating, persuading, presenting reports, and negotiating with individuals and groups outside the department to coordinate efforts and maintain cooperative, productive relationships. Additionally, the Director serves as a resource and collaborative partner to the leadership team, contributing HR perspective to operational planning and workforce decision-making, and prepares and presents HR metrics, workforce trends, and departmental updates to the COO and leadership team as requested. They provide informed counsel on workforce risk, labor market conditions, and organizational design to support operational planning and represent MRH HR in external professional forums, associations, and community workforce initiatives as appropriate. The Director leads HR strategic planning, establishes departmental goals, metrics, and systems aligned with MRH's organizational objectives, and conducts ongoing review of HR policies, programs, and practices, identifying improvement opportunities and resolving systemic issues. They coordinate with HR consultants, employment attorneys, insurance brokers, benefit carriers, and pension administrators, and prepare management reports to track strategic goal accomplishment and support data-driven decision-making. The role manages and optimizes the HRIS platform to automate administrative tasks, empower employees, and support organizational needs, maintains excellent skills in Microsoft Office 365, and utilizes HR data and analytics to identify workforce trends, forecast staffing needs, and support evidence-based decision-making. The Director oversees HR content on the company intranet/website, establishes and leads standardized recruiting, hiring, and onboarding practices, and develops and maintains a strategic workforce plan. They lead succession planning organization-wide, identify high-potential employees, and build leadership development pipelines, participate in executive and management-level candidate interviews, and chair employee selection committees. The Director monitors key workforce metrics and presents trend analysis to executive leadership, coordinates HR training programs, leads implementation of the performance management system, and collaborates with the education team on new employee orientation, needs assessment, management development, and training effectiveness. They formulate and recommend HR policies on all topics associated with employee relations and employee rights, coach and train managers on ethical, legal, and effective communication, feedback, and recognition practices, and conduct workplace investigations in collaboration with General Counsel and the Director of Risk Management and Compliance. The Director monitors and advises on progressive discipline, reviews and approves management recommendations for employment terminations, administers the employee complaint and appeals process, and conducts periodic employee satisfaction and engagement surveys. They establish and maintain the organization's wage and salary structure, pay policies, and variable pay programs, conduct competitive market research, and lead participation in at least one salary survey annually. With the CFO, they evaluate and recommend cost-effective benefits and monitor the national benefits environment for options and savings, and lead benefits orientation and training for employees and their families. The Director ensures organizational compliance with all applicable employment laws and regulations, directs preparation and approval of compliance-related filings, and serves as primary contact with employment law counsel and government agencies. They lead company safety and health programs, monitor OSHA-required data tracking, and minimize organizational exposure to liability through proactive policy development and risk management. The role designs and manages organization-wide OD processes addressing succession planning, workforce development, key employee retention, and change management, evaluates organizational structure, job design, and personnel forecasting, and leads initiatives supporting employee wellness, safety, training, culture, and communications. Finally, the Director monitors organizational culture and climate, escalating issues that jeopardize goal attainment to General Counsel and Risk Management.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Director