Dir Human Resources

ICEE • La Vergne, TN

7d

About The Position

The Human Resources Director leads, develops, and coordinates the policies, activities, and staff of the Human Resources department, ensuring legal compliance and implementation of the Company’s mission and talent strategy. The role reports to the Vice President of Human Resources and serves as a strategic partner to senior leadership on HR strategies and initiatives.

The Director leads and coaches the HR team, supports team member engagement and organizational effectiveness, and oversees HR programs and processes including performance management, benefits enrollment communications, onboarding, leadership training, job descriptions, and bonus plans. The role also monitors compliance with employment laws and partners with Legal to reduce risk and ensure regulatory and Code of Conduct compliance. Travel of up to 10% each year is expected, with the amount varying by seasonality and opportunities.

Requirements

• Minimum 10 years of experience in Human Resources.
• Minimum 5 to 7 years of HR management experience.
• Strong knowledge of hiring processes.
• Thorough knowledge of employment-related laws and regulations.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills and sound judgment.
• Ability to adapt to organizational and employee needs, prioritize and delegate tasks, and manage multiple tasks and changing priorities while meeting heavy deadlines.
• Ability to function in a fast-paced and at times stressful environment.
• Ability to handle confidential records and sensitive information discreetly.
• Proficiency with Microsoft Office Suite or related software.
• Proficiency with, or ability to quickly learn, the organization’s HRIS system.
• Customer-focused attitude and a high level of professionalism and discretion.
• Self-motivated and detail-oriented, with the ability to stay on task.
• Willingness to travel intermittently, up to 10% each year.

Nice To Haves

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline preferred.
• Familiarity with HR systems; UltiPro preferred.
• Knowledge of job posting sites and professional social media platforms such as LinkedIn.

Responsibilities

• Maintain knowledge of trends, best practices, and regulatory changes in human resources, talent management, and employment law; communicate relevant changes in policy, practice, and resources to upper leadership.
• Act as a strategic partner to senior leadership on HR strategies and initiatives, compensation, performance management, team member relations, policy compliance, and training.
• Provide leadership, coaching, and mentoring to the HR team, including the HR Generalist, HR Specialist, and Benefits Specialist; measure team performance and provide recognition and timely feedback.
• Champion team member engagement and recognition to attract and retain employees and reduce organizational turnover.
• Lead and facilitate team community involvement and volunteer activities.
• Collaborate with HR and Benefits partners at J&J Snack Foods to ensure alignment and share ideas and best practices.
• Manage involuntary terminations and, when appropriate, work with Legal and the VP of HR to mitigate company risk.
• Project manage and implement strategies and programs to improve and streamline the team member experience.
• Monitor organizational compliance with federal, state, and local employment laws and regulations and recommended best practices; review and modify policies and practices as needed.
• Partner with Legal to reduce legal risk and ensure regulatory and Code of Conduct compliance.
• Train, coach, and support leaders on performance evaluations, training, promotions, discipline, terminations, and other HR matters.
• Collaborate with leadership to develop, write, and update company job descriptions and bonus plans; review and revise them as appropriate.
• Ensure HR processes—including benefits enrollment, performance reviews, goal setting, and Stock Purchase Plan enrollment windows—are communicated proactively and clearly through a variety of channels.
• Oversee and monitor the Company’s LinkedIn Learning training platform for leadership.
• Partner with company leadership to improve organizational effectiveness, focusing on leadership and team member development, recognition, and culture.
• Ensure a successful onboarding experience for new team members and standardized, effective department-level training.
• Perform other duties assigned by the Vice President of Human Resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Director