Human Resources Director

Iris Family Support Center•Fort Wayne, IN

About The Position

The Human Resources Director plans, coordinates, and implements the agency’s human resources activities under the general direction of the Chief Financial Officer. The role covers salary administration, fair employment practices, legislative and regulatory compliance, and professional assistance to management and staff. As an agency leader, the director is expected to coach, develop, mentor, guide, support, and teach staff in support of Iris’s values, beliefs, vision, and mission. The director establishes HR goals in consultation with the CFO and collaborates with the Board of Directors on employee benefits, salary, and wages. The role oversees payroll and benefits-provider coordination, maintains compliant policies and personnel records, and leads recruitment, hiring, onboarding, retention, employee relations, performance management, workforce analysis, and HR reporting. The position works with legal, compliance, finance, and agency leadership as needed.

Requirements

Bachelor’s degree with major coursework in human resources, business, or a related field.
At least 5 years of experience in Human Resources.
3–5 years of professional experience administering human resources, including 3 years in a supervisory or leadership capacity.
Skills and competencies in human resource management, employment practices, communication, ethical conduct, leadership, performance management, personal effectiveness and credibility, decision-making, problem-solving and analysis, strategic thinking, technical capacity, collaboration and interpersonal skills, and project management.
Must work 40 hours each week to maintain full-time status; some flexibility in hours is allowed.
Ability to talk, hear, and listen.
Ability to lift files, open filing cabinets, or bend and stoop as necessary.
Ability to occasionally lift office supplies, materials, and equipment weighing up to 25 pounds.
Flexibility to work occasional evenings and weekends.

Nice To Haves

Master’s degree in human resources.
PHR or SHRM certification.

Responsibilities

Establish short- and long-term goals for the agency’s HR activities in consultation with the CFO.
Prepare and execute the agency’s benefit packages, including salary and wages, in collaboration with the Board of Directors.
Oversee coordination with payroll and benefits providers to ensure effective processes.
Keep HR and employee policies and handbooks current and legally compliant with best practices and local, state, and federal laws.
Train staff on updated policies and procedures.
Coordinate with legal and compliance teams as needed.
Execute the agency’s recruitment, hiring, onboarding, and retention plan to attract and retain qualified candidates.
Network within the HR community and the broader community to stay current on trends, laws, and innovative HR ideas.
Conduct employee satisfaction and retention surveys and wage analyses yearly or as directed by the governing body.
Implement a consistent performance management process, including role descriptions with measurable objectives and evaluations based on objectives and scorecards.
Conduct quarterly trend analyses of recruitment, departmental turnover, and exit interviews related to Iris.
Maintain current personnel records and files, including background checks requested by state funding.
Monitor licensure, credentialing, and contract compliance.
Investigate employee or client complaints against employees and recommend corrective actions.
Provide professional assistance to managers and staff in problem-solving situations.
Work with payroll and finance to ensure accurate staff classifications, terminations, status changes, and final employee compensation.
Recommend changes to personnel systems and procedures to improve efficiency, achieve cost savings, or enhance benefits.
Inform directors, managers, and supervisors of their responsibilities under employment regulations and contractual obligations.
Generate monthly reports on headcount, turnover, and hiring metrics.
Analyze employee engagement and retention trends and present actionable insights to leadership.
Maintain compliance and workforce-planning dashboards as directed by the strategic plan and annual budget.
Perform other duties as assigned.