Dual Human Resources Coordinator | Hyatt House & Canopy by Hilton the Wharf

Concord Hospitality Enterprises•Washington, DC
•$23 - $27

About The Position

The Human Resources Coordinator supports the administration and daily operations of the Human Resources department at the hotel. The role assists with associate relations, benefits administration, onboarding, payroll processing, compliance, and HR communications while promoting a positive and professional workplace culture. The coordinator serves as a communication liaison between the hotel and Concord corporate office, and provides guidance and support to the HR Director on employment matters involving hotel associates. The role also supports training and development, maintains associate records and HR documentation, coordinates annual wage and salary review documentation, and assists with performance appraisal tracking. The position supports the Leadership Team and special projects as needed and follows safety and security procedures.

Requirements

  • Excellent communication and organizational skills.
  • Detail-oriented and able to handle confidential information professionally.
  • Ability to prioritize and manage multiple tasks in a fast-paced environment.
  • Proficient in Microsoft Office and HRIS/payroll systems.
  • Positive, enthusiastic, and team-oriented attitude.

Nice To Haves

  • Prior administrative or HR-related experience preferred.
  • UKG experience is a plus.

Responsibilities

  • Serve as a communication liaison between the hotel and Concord corporate office.
  • Provide guidance and support to the HR Director on employment matters involving hotel associates.
  • Monitor compliance with company, brand, and government HR policies and procedures.
  • Assist with new hire orientation and onboarding.
  • Support the execution of associate training and development initiatives.
  • Serve as a liaison for associate benefits questions and administration.
  • Coordinate and maintain documentation related to annual wage and salary reviews.
  • Process hotel payroll accurately and in a timely manner.
  • Maintain associate records and ensure HR documentation is properly executed.
  • Uphold and enforce company SOPs, policies, and procedures.
  • Assist with performance appraisal tracking and follow-up.
  • Promote a professional, positive, and helpful work environment across departments.
  • Support other members of the Leadership Team and assist with special projects as needed.
  • Follow safety and security procedures to help maintain a safe workplace.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short- and long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training and development opportunities
  • Career advancement within the growing portfolio
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