Human Resources Coordinator, Employee Relations and Compliance

Polk State College•Winter Haven, FL

1d•Onsite

About The Position

The HR Coordinator, Employee Relations and Compliance position will support the HR management team with coordination and case management responsibilities for Employee Relations cases, Title IX/Civil Rights cases, grievances, and investigations. This HR team member will provide support and coordination in the effective and consistent application of Human Resources policies, practices, and procedures.

Requirements

Excellent organizational, scheduling, follow-through, and decision-making skills.
Knowledge and understanding of College organization, goals and objectives, Rules, Procedures, and policies.
Ability to manage conflict and handle delicate situations with tact and care.
Knowledge and skills in software management including Microsoft Office 365, Teams, SharePoint, Zoom, HRIS, and case management programs.
Working knowledge of federal, state, and local employment laws, regulations, and areas of compliance including FLSA, Title IX, Civil Rights, Title VII, US work authorizations, FMLA, and ADA.
Ability to exercise discretion and independent judgment in daily assignments, to operate at a high level of confidentiality, and to act with a strong dedication to ethical decision-making.
Strong interpersonal communication skills and the ability to effectively communicate orally and in writing with a wide range of individuals including large groups.
Ability to work in fast paced environment with tight deadlines while managing multiple priorities.
High level of ability to think and operate strategically and creatively while adhering to compliance.
A minimum of 2 years of Human Resources experience such as: Experience with independently handling employee relations and performance issues, administering training and compliance programs, and ensuring adherence to workplace policies.
Experience serving as a primary point of contact for employees in an HR role with the ability to effectively communicate and explain complex concepts to employees and stakeholders at all levels of the organization.
Bachelor’s degree from a regionally accredited college or university is required.
Submissions that do not include all parts of the following required information will not be considered: a resume an electronic job application (all sections MUST be completed)

Nice To Haves

Knowledge of NEOED, Ellucian Banner, and/or Maxient a plus.
Associate’s degree from a regionally accredited college or university with 4 years of HR experience (as outlined).
High School diploma (or equivalent) with 6 years of HR experience (as outlined).
Bachelor’s degree in Human Resources, Employment Law, Organizational Development, Psychology/Interpersonal Communications, or a related area from a regionally accredited college or university is preferred.
HR Certification from SHRM or HRCI preferred.
Certification in Title IX and Civil Rights preferred.
Experience in employee relations, compliance, and/or Title IX and Civil Rights preferred.
Experience in higher education is preferred.

Responsibilities

Responsible for maintenance and integrity of highly confidential information.
Maintain complete and accurate document files.
Track employee relations cases proactively ensuring that deadlines are met for follow-up meetings, legal correspondence, and receiving/filing acknowledgements of documents.
Serve as an initial point of contact for employee relations and compliance through administration of Compliance email and Maxient case management software.
Provide guidance to supervisors and employees on Polk State College Procedures and policies advising proper protocol for addressing employee issues and complaints.
Develop written documentation and facilitate employee relations/performance coaching discussions to resolve concerns in a successful manner in compliance with federal, state, and local laws and College regulations.
Assist with inquiries and investigations into complaints, alleged policy/regulation violations, and grievances as needed.
Assist the Title IX Coordinators in communications and case management of Title IX and Civil Rights cases.
Assist the College Designee for Grievances filed under Procedure 6013: The Employee Grievance Procedure by coordinating logistics and correspondence of Grievance processes including but not limited to scheduling rooms/attendees, sending notices, organizing documents, and updating case files.
Consult with HR management on compliance and legal concerns.
Provide support with Public Records requests as needed.
Assist with reviews of Polk State College HR-related Rules, Procedures, handbooks and policies to remain in compliance with federal, state and local laws.
Ensures approved changes are documented and housed in proper areas.
Work with the HR Coordinator and HR Specialists, as needed, to ensure appropriate training for compliance and employee relations is delivered via the learning management system.
Provides professional support in other functional areas as needed as part of HR service delivery.
Work with faculty and staff in handling employee relations personnel issues.
Work with HR team, the business office, and all college departments in providing HR service.