Client Human Resources Business Partner

ADP • Tempe, AZ

1d • Hybrid

About The Position

ADP is hiring a Human Resources Consultant based in Tempe, Arizona. In this client-facing role, you will serve as a trusted advisor to ADP's largest clients, applying human resources experience, ADP product expertise, and consulting skills to address complex business challenges. You will support complex products and technologies, resolve client issues independently, and provide proactive information, best practices, and training on ADP solutions. The role requires building strong relationships with external clients and internal partners, communicating clearly by phone and in writing, and delivering a high level of client satisfaction. Client visits in the Tempe area are highly necessary, typically 2–3 days per week.

Requirements

• At least 5–8 years of professional account management experience, or equivalent experience as a practitioner in a systems-related organization.
• At least 5–8 years of experience in a human resources environment, with a proven ability to produce positive results.
• Strong relationship-building and client service abilities, including establishing rapport and trust with external clients and internal partners.
• Clear and professional communication skills, both over the phone and in writing.
• Ability to work independently, manage priorities, multitask, adapt to changing direction, and follow up promptly.
• A college degree is not required; relevant experience or military experience may be acceptable.

Nice To Haves

• HR certification, or willingness to pursue one during the first year.

Responsibilities

• Research, troubleshoot, and resolve client problems involving complex products and technologies.
• Serve as an HR expert to ADP's largest clients and identify solutions using a broad perspective.
• Work independently to resolve issues and proactively provide clients with information, best practices, and training on ADP solutions.
• Communicate with clients using interpersonal skills, HR knowledge, and ADP product expertise to resolve issues and exceed expectations.
• Set priorities, organize work, multitask, adapt to changing needs, and provide prompt follow-up.
• Interpret internal or external business issues and recommend solutions and best practices to ADP leadership and clients.
• Share knowledge and best practices with less experienced ADP Consultants and Specialists.
• Visit clients in the Tempe, Arizona area 2–3 days per week.

Benefits

• Best-in-class benefits starting on Day 1.
• Ongoing training, development, and mentorship opportunities.
• Company-paid time off for volunteering.
• Business Resource Groups and an inclusive culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed